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Krames Customer Satisfaction Survey
9.
Default Section
1.
Which Krames products are you currently using? (Please select all that apply)
Krames On-Demand
Krames Exit-Writer
Krames Online
Krames Go-to-Guides
Krames WebConnect
Krames Patient Consent
Krames Video Solutions
Krames print products
2.
On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely Satisfied," how would you rate your level of overall satisfaction with Krames?
5 - Extremely Satisfied
4 - Satisfied
3 - Indifferent
2 - Dissatisfied
1 - Extremely Dissatisfied
Please share some thoughts regarding the reason for your selection.
3.
How likely are you to recommend Krames?
I recommend it to everyone!
Very likely
Likely
Not sure
Unlikely
4.
How would you rate the overall quality of your relationship with Krames, considering all of your experiences with us? Would you say it is...
Excellent
Very Good
Good
Fair
Poor
5.
On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely Satisfied," how would you rate your level of satisfaction with Krames in regards to customer service?
5 - Extremely Satisfied
4 - Satisfied
3 - Indifferent
2 - Dissatisfied
1 - Extremely Dissatisfied
6.
On a scale of 1 to 5 where 1 represents "Extremely dissatisfied" and 5 represents "Extremely Satisfied," how would you rate your level of satisfaction with Krames in regards to our support materials?
5 - Extremely Satisfied
4 - Satisfied
3 - Indifferent
2 - Dissatisfied
1 - Extremely Dissatisfied
7.
Krames works hard to keep our customers notified of updates, new products and special offers. Considering all of our communications (mail and email), what is your opinion of our communication efforts?
Too much
Just enough
Too little
No opinion
8.
Please let us know if you have any additional feedback
9.
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