How to use this KPI Assessment:

There are 13 multiple choice criteria to score your KPI excellence, followed by a few demographic questions. It takes about 4 minutes to complete the assessment.

When you've finished the assessment, a results summary will be displayed that shows your score, and also tailored tips to improve your KPI excellence, based on your score. 

IMPORTANT: Make sure to print or copy your results summary, so you can later access the links to your tailored KPI tips.

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* 1. Every KPI has a clear link to strategic or operational priorities (not measured just because the data exists, or it always been).

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* 2. Every KPI is evidence of a results-oriented goal or objective (not a milestone or trivial count).

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* 3. Every KPI is direct evidence of the goal it measures (not a composite index of multiple measures).

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* 4. Every KPI is easily understood by users (users are not confused or incorrect about what it means).

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* 5. Every KPI has an owner to monitor, interpret and initiate action for it (a person, not a committee or team).

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* 6. Every KPI is objective evidence of the goal it measures (not biased or subjective).

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* 7. Every KPI has a clear and quantitative formula (calculation, frequency and data are not left open to interpretation).

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* 8. Every KPI is calculated and reported frequently enough (not just annually or quarterly but often enough to pick up signals quickly).

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* 9. Every KPI is feasible to implement and use (performance improvement outweighs the cost of measuring).

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* 10. Every KPI drives performance-improving behaviour (not gaming the measure’s calculation, data or how targets are met).

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* 11. Every KPI is linked with other measures to identify relationships (not used in isolation which might sabotage other performance results).

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* 12. Every KPI is consistently defined and reported over time (the calculation rules don’t vary).

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* 13. Every KPI is valued by users in decision making (not ignored and its relevance is not debated).

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* 14. In which country are you based?

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* 16. In which of the following sectors is your organisation?

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* 17. Which methodologies do you currently use to create and implement KPIs or performance measures?

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* 18. How successful are your current KPIs?

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