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* 1. How long have you used Kerkau flanges?

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* 2. How often do you use/purchase our flanges?

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* 3. Overall, how satisfied are you with Kerkau flanges?

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* 4. How often do you purchase products other than flanges?

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* 5. Compared to available flange alternatives, Kerkau is...

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* 6. Will you use/purchase Kerkau flanges again?

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* 7. Would you recommend Kerkau flanges or products to others?

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* 8. Please rate Kerkau on how well we perform in the following areas.
(Select "N/A" if you are not sure or if it does not apply.)

  Poor Below Average Average Above Average Excellent N/A
Product quality
Delivery
Price
Service
After purchase service
Knowledge of Sales Staff

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* 9. Are there any products outside of flanges that you would like Kerkau to manufacture?

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* 10. Please list any end users who require flange manufacturers to be on their approval lists:

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* 11. What can be done by Kerkau to increase business with your company?

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* 12. Is there anything you would like to tell Kerkau about its products or customer service that was not already asked in the survey?

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* 13. Would you like a copy of our brochure packet?

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* 14. Completed By:

Thank you for taking the time to complete this survey.  We highly value your feedback!

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