How long have you used Kerkau flanges?

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* 1. How long have you used Kerkau flanges?

How often do you use/purchase our flanges?

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* 2. How often do you use/purchase our flanges?

Overall, how satisfied are you with Kerkau flanges?

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* 3. Overall, how satisfied are you with Kerkau flanges?

How often do you purchase products other than flanges?

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* 4. How often do you purchase products other than flanges?

Compared to available flange alternatives, Kerkau is...

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* 5. Compared to available flange alternatives, Kerkau is...

Will you use/purchase Kerkau flanges again?

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* 6. Will you use/purchase Kerkau flanges again?

Would you recommend Kerkau flanges or products to others?

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* 7. Would you recommend Kerkau flanges or products to others?

Please rate Kerkau on how well we performed in the following areas.
Select "N/A" if you are not sure or if it does not apply.

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* 8. Please rate Kerkau on how well we performed in the following areas.
Select "N/A" if you are not sure or if it does not apply.

  Poor Below Average Average Above Average Excellent N/A
Product quality
Delivery
Price
Service
After purchase service
Knowledge of Sales Staff
Is there anything you would like to tell Kerkau about its products or customer service that was not already asked in the survey? Please type answer in space provided below.

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* 9. Is there anything you would like to tell Kerkau about its products or customer service that was not already asked in the survey? Please type answer in space provided below.

Please list any end users who require flange manufacturers to be on their approval lists:

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* 10. Please list any end users who require flange manufacturers to be on their approval lists:

What can be done by Kerkau to increase business with your company?

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* 11. What can be done by Kerkau to increase business with your company?

Would you like a copy of our brochure packet?

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* 12. Would you like a copy of our brochure packet?

Completed By:

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* 13. Completed By:

Thank you for taking the time to complete this survey.  We highly value your feedback!

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