* 1. How long have you used Kerkau flanges?

* 2. How often do you use/purchase our flanges?

* 3. Overall, how satisfied are you with Kerkau flanges?

* 4. How often do you purchase products other than flanges?

* 5. Compared to available flange alternatives, Kerkau is...

* 6. Will you use/purchase Kerkau flanges again?

* 7. Would you recommend Kerkau flanges or products to others?

* 8. Please rate Kerkau on how well we performed in the following areas.
Select "N/A" if you are not sure or if it does not apply.

  Poor Below Average Average Above Average Excellent N/A
Product quality
Delivery
Price
Service
After purchase service
Knowledge of Sales Staff

* 9. Is there anything you would like to tell Kerkau about its products or customer service that was not already asked in the survey? Please type answer in space provided below.

* 10. Please list any end users who require flange manufacturers to be on their approval lists:

* 11. What can be done by Kerkau to increase business with your company?

* 12. Would you like a copy of our brochure packet?

* 13. Completed By:

Thank you for taking the time to complete this survey.  We highly value your feedback!

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