Journ-E Beta Test

Journ-E Beta Testing Information Sheet

Thank you for your interest in Journ-E’s Beta Test. This information sheet will take about 2 minutes to complete. Please take the time to go through this Information Sheet carefully before proceeding on to the Beta Test.

What is Journ-E?

Journ-E is a wellness mobile application created by psychologists that aims to provide a holistic and inclusive service with the aspiration to address mental wellness issues in Asia. Through Journ-E, we aspire to provide quality and affordable skills-based wellness activities and professional service to youths and adults.

Journ-E

Journ-E’s main feature is a chatbot that assesses, recommends, and delivers therapeutic interventions. The chat allows these to be delivered in a seamless manner, so that chats flow from assessment to intervention while users remain in the chat. There is no need to switch out of a chat to activate an intervention module.

- Users are first asked about their mood states, followed by a short assessment.
- Depending on the results of the assessment, the chat then flows into different branches which will address users’ specific risks and concerns.

Journ-E’s Beta-Testing

Duration

The Beta Test will run from 1 Feb 2021 to 12 Mar 2021.

Eligibility

The following are the eligibility criteria for Journ-E’s Beta Test
- The Beta Test is meant for testers who are aged 18 and above.
- Journ-E is not meant for mental health emergencies or crises.
- Users may need to download Testflight from the App Store first in order to download the Journ-E app.

Potential testers will be invited to register their interest through email. They must have either a Google Play store or Apple store account.

- Testers will then be notified of the creation of their account via the Google Play or Apple Store. They can then download and sign in to Journ-E.
- Once signed in, users will be guided through the chat to their assessment and intervention.
- Feedback will subsequently be gathered from users on their experience.

Enrolment

These are the steps for enrolment in the Beta Test.

- Step 1: Eligible testers should provide their email as well as their Google Play or Apple ID in the next page.
- Step 2: Eligible testers will then receive an invitation email from Lemon-E to download and install Journ-E onto one mobile device.

What information will be gathered during the beta-testing?

The following types of information will be gathered.

- Registration. No identifying information (i.e., participants' name, NRIC, address etc.) is captured during registration. Only their mobile phone numbers are needed to register and log-in to Journ-E.

- Demographic information. This will be namely age, gender, nationality, and race.

- User interface and experience. These will generally be questions on the usability and flow of the app.

- Intervention efficacy. This will be measured through (a) relevant topic-related instruments (e.g., anxiety scale for anxiety module), and (b) open-ended feedback from users on their intervention experience.

- Back-end information. This information will also be looking into the frequency and duration of usage.

- Content. We will not be studying the individual content of what users are sharing or chatting about with the chatbot. Content will be anonymised and aggregated for analysis.
1.If you would like to enroll for Journ-E’s beta test, please provide your email and Google Play or Apple ID, and agree to the beta test’s terms and conditions.(Required.)
2.I agree to the Terms & Conditions for Journ-E’s beta test.(Required.)