Customer Service Feedback

At IU13, we believe that customer service is essential. So, let us know how we’re doing. Did you have a memorable experience or just “so-so”? Would you recommend our services to a friend or colleague?

Good, bad, (or somewhere in between) – we’d like to hear from you. So please let us know how we are doing, or how we can serve you better, by taking this brief 3-minute survey.

We appreciate you – and your feedback! Thank you!

* 1. Choose which best describes you.

* 2. Are you an IU13 Employee?

* 3. From which program did you receive service?

* 4. How did you interact with IU13?

* 5. Please rate your level of satisfaction with these services.

  Exceeded Expectations Satisfied Somewhat Satisfied Unsatisfied
Services Provided

* 6. Would you recommend this IU13 service to others?

* 7. Please describe anything remarkable about the service IU13 provided, if applicable.

* 8. How could your service from IU13 have been improved?

* 9. Are there are any types of new services that you would like IU13 to offer?

* 10. Would you like to speak with someone regarding your experience with IU13?