Iron Cross Exit Interview and Customer Feedback Survey

Hello Iron Cross Customer! We wish you well and are truly sad to see you go and also hope to be able to earn your business again in the future!  We would truly appreciate some honest feedback to help us learn, grow, and gain wisdom from your experience with us. We promise this survey won't take long and will be reviewed directly by the owner.  We also want you to know that your feedback and all your answers will remain anonymous and confidential as far as our team members are concerned.
Please answer these 10 easy questions:) 

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* 1. How was your experience doing business with us?

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* 2. Were you happy with your child or children's teacher?

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* 3. Please explain your answer to question number 2 if applicable.

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* 4. Do you feel that we provided effective communication on your child's progress?

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* 5. Did our program meet your expectations?

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* 6. Please explain your answer to question number 5 if applicable.

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* 7. Your feedback matters! Please provide any critiques or constructive criticism that you feel our team or more specifically your child's coach could learn from.

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* 8. If you feel that any praise or compliments are in order for your child's teacher or our team in general, I would like to encourage you to let us know so that we can let them know:) Please only do this if you truly believe it has been earned:)

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* 9. What could we have done differently so that you would be choosing to stay?
(if the answer is "nothing", simply write (N/A)

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* 10. Please write your name and email address in the box below in order to help us address the issues you've brought to light more thoroughly. (This portion is for owners eyes only.)

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