Customer Satisfaction Question Title * 1. How would you describe your level of satisfaction with our recent work? Delighted Very Satisfied Satisfied Unsatisfied Disappointed Delighted Very Satisfied Satisfied Unsatisfied Disappointed Question Title * 2. How would you describe our staff's willingness to help? Like talking to an old friend Very helpful Just OK Not very good Get some training Like talking to an old friend Very helpful Just OK Not very good Get some training Question Title * 3. How would you describe our communication around your recent work? Exceptional Congenial Average I think you can do better No one called, I thought you had forgotten Exceptional Congenial Average I think you can do better No one called, I thought you had forgotten Question Title * 4. Did the work meet your expectations? I feel like a VIP customer I'll be back As expected A little disappointing Not what I had hoped for I feel like a VIP customer I'll be back As expected A little disappointing Not what I had hoped for Question Title * 5. How would you rate the quality of the product just installed? Fantastic Very good OK, I think Hmm... Yeah! Not so good Fantastic Very good OK, I think Hmm... Yeah! Not so good Question Title * 6. What are your impressions of the value for money? Exceptional value Money well spent Meets the market Suffering buyer's remorse Excessive & unrealistic prices Exceptional value Money well spent Meets the market Suffering buyer's remorse Excessive & unrealistic prices Question Title * 7. Did our technicians explain or demonstrate product function? Yes, and a grand performance of it Quite satisfactorily I already knew Seemed a bit rushed Not really and I still don't understand Yes, and a grand performance of it Quite satisfactorily I already knew Seemed a bit rushed Not really and I still don't understand Question Title * 8. Are there any other comments you would like to pass on to us? Question Title * 9. To help us improve our service with your responses, please provide us your name and job reference. Done
