New SSO Configuration Testing Question Title * 1. Did you get your login id? Yes No Confirm by writing it in here. Use format XXX20XX.SSO@irco.com Question Title * 2. How did you configure Multi Factor Authentication (MFA)? Text Message (SMS) Voice Call Microsoft Authenticator app Something Else Question Title * 3. Were you able to login to the Sandbox?URL: https://ircx1635437321.zendesk.com/agent Yes No Question Title * 4. Contact Information First and Last Name Company Name Question Title * 5. Describe your confidence in gaining access to Zendesk Support once the Azure MFA transition takes place? Very confident Somewhat confident Not too confident Done