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New SSO Configuration Testing
1.
Did you get your login id?
Yes
No
Confirm by writing it in here. Use format XXX20XX.SSO@irco.com
2.
How did you configure Multi Factor Authentication (MFA)?
Text Message (SMS)
Voice Call
Microsoft Authenticator app
Something Else
3.
Were you able to login to the
Sandbox
?
URL: https://ircx1635437321.zendesk.com/agent
Yes
No
4.
Contact Information
First and Last Name
Company Name
5.
Describe your confidence in gaining access to Zendesk Support once the Azure MFA transition takes place?
Very confident
Somewhat confident
Not too confident
