2017 INTRUST Bank Arena Community Experience Survey

As a valued guest and community member, INTRUST Bank Arena would like your feedback as we plan for the next five years.

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* 1. What is your first name?

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* 2. What is your last name?

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* 3. What is your email address?

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* 4. What is your phone number?

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* 5. How did you find out about this survey?

INTRUST Bank Arena e-newsletter

Young Professionals of Wichita

Wichita State University

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* 6. How many events have you attended at INTRUST Bank Arena in the past year?

Under 5

5-10

10-20

Over 20

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* 7. INTRUST Bank Arena works with promoters that bring events and concerts to cities around the U.S. and world. What genre are you most interested in seeing at INTRUST Bank Arena? (Rank the below genres, with 1 being highest interest)

Rock

Country

Pop

Classic Rock

R&B/Rap/Hip Hop

Family

Comedy

Sports

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* 8. Describe your experience with the INTRUST Bank Arena website when trying to find event information?

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* 9. Describe your experience with the politeness and helpfulness of the staff you came across at INTRUST Bank Arena?

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* 10. How satisfied were you with the quality and variety of food and beverage at INTRUST Bank Arena?

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* 11. If you parked off property, how satisfied were you with the ease of access to the building from your parking spot?

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* 12. Rate your overall satisfaction with INTRUST Bank Arena. (1 being very unsatisfied and 10 being very satisfied)

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* 13. What are the top 5 events you’d like to see make a repeat or first appearance at INTRUST Bank Arena?

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* 14. How many concerts would you be likely to purchase tickets to in one year at INTRUST Bank Arena?

1 – 2

3 – 4

5 – 6

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* 15. For INTRUST Bank Arena, please rank the following four statements in order of importance to you, with 1 being the highest importance:

	1	2	3	4
The number/quantity of overall events is most important to me. (Family shows, Sporting events, Concerts)	The number/quantity of overall events is most important to me. (Family shows, Sporting events, Concerts) 1	The number/quantity of overall events is most important to me. (Family shows, Sporting events, Concerts) 2	The number/quantity of overall events is most important to me. (Family shows, Sporting events, Concerts) 3	The number/quantity of overall events is most important to me. (Family shows, Sporting events, Concerts) 4
The number/quantity of concerts alone is most important to me.	The number/quantity of concerts alone is most important to me. 1	The number/quantity of concerts alone is most important to me. 2	The number/quantity of concerts alone is most important to me. 3	The number/quantity of concerts alone is most important to me. 4
The variety of events is most important to me.	The variety of events is most important to me. 1	The variety of events is most important to me. 2	The variety of events is most important to me. 3	The variety of events is most important to me. 4
The variety of concert types is most important to me. (Rock, Country, Classic Rock, Pop, Hip Hop)	The variety of concert types is most important to me. (Rock, Country, Classic Rock, Pop, Hip Hop) 1	The variety of concert types is most important to me. (Rock, Country, Classic Rock, Pop, Hip Hop) 2	The variety of concert types is most important to me. (Rock, Country, Classic Rock, Pop, Hip Hop) 3	The variety of concert types is most important to me. (Rock, Country, Classic Rock, Pop, Hip Hop) 4

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* 16. For some of the most popular concerts, promoters and artists have higher ticket prices. How likely would you be to purchase a ticket to a popular concert at:

	Very Likely	Likely	Not Very Likely	Unlikely
$250	$250 Very Likely	$250 Likely	$250 Not Very Likely	$250 Unlikely
$200	$200 Very Likely	$200 Likely	$200 Not Very Likely	$200 Unlikely
$175	$175 Very Likely	$175 Likely	$175 Not Very Likely	$175 Unlikely
$150	$150 Very Likely	$150 Likely	$150 Not Very Likely	$150 Unlikely

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* 17. INTRUST Bank Arena is continually striving to enhance the guest experience provided to our fans at events. We would welcome ideas and suggestions on additional ways to provide an exceptional guest experience.