International Contracting - market comparisons 2015

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* 1. What industry do you work in?

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* 2. What geographic region are you based in?

Africa

Asia

Australasia

Europe

Middle East

North America

South/Central America

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* 3. Please indicate the context in which you are answering this survey

I mostly perform or support Sales Contracting / Commercial negotiation or contract management

I mostly perform or support Procurement / Sourcing negotiation or contract management

I perform or support both Buy-Side and Sell-Side negotiations or contract management

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* 4. We would like to understand your overall experience of doing business with customers, suppliers or partners in other countries. For any country or countries in the following list with which you have significant experience, please rate the relative ease or difficulty of doing business

	1 (very difficult to do business with)	2	3	4	5 (easy to do business with)
Angola	Angola 1 (very difficult to do business with)	Angola 2	Angola 3	Angola 4	Angola 5 (easy to do business with)
Argentina	Argentina 1 (very difficult to do business with)	Argentina 2	Argentina 3	Argentina 4	Argentina 5 (easy to do business with)
Australia	Australia 1 (very difficult to do business with)	Australia 2	Australia 3	Australia 4	Australia 5 (easy to do business with)
Brazil	Brazil 1 (very difficult to do business with)	Brazil 2	Brazil 3	Brazil 4	Brazil 5 (easy to do business with)
Canada	Canada 1 (very difficult to do business with)	Canada 2	Canada 3	Canada 4	Canada 5 (easy to do business with)
China	China 1 (very difficult to do business with)	China 2	China 3	China 4	China 5 (easy to do business with)
Congo	Congo 1 (very difficult to do business with)	Congo 2	Congo 3	Congo 4	Congo 5 (easy to do business with)
Czech Republic	Czech Republic 1 (very difficult to do business with)	Czech Republic 2	Czech Republic 3	Czech Republic 4	Czech Republic 5 (easy to do business with)
Denmark	Denmark 1 (very difficult to do business with)	Denmark 2	Denmark 3	Denmark 4	Denmark 5 (easy to do business with)
Egypt	Egypt 1 (very difficult to do business with)	Egypt 2	Egypt 3	Egypt 4	Egypt 5 (easy to do business with)
Finland	Finland 1 (very difficult to do business with)	Finland 2	Finland 3	Finland 4	Finland 5 (easy to do business with)
France	France 1 (very difficult to do business with)	France 2	France 3	France 4	France 5 (easy to do business with)
Germany	Germany 1 (very difficult to do business with)	Germany 2	Germany 3	Germany 4	Germany 5 (easy to do business with)
India	India 1 (very difficult to do business with)	India 2	India 3	India 4	India 5 (easy to do business with)
Indonesia	Indonesia 1 (very difficult to do business with)	Indonesia 2	Indonesia 3	Indonesia 4	Indonesia 5 (easy to do business with)
Israel	Israel 1 (very difficult to do business with)	Israel 2	Israel 3	Israel 4	Israel 5 (easy to do business with)
Italy	Italy 1 (very difficult to do business with)	Italy 2	Italy 3	Italy 4	Italy 5 (easy to do business with)
Japan	Japan 1 (very difficult to do business with)	Japan 2	Japan 3	Japan 4	Japan 5 (easy to do business with)
Kazakhstan	Kazakhstan 1 (very difficult to do business with)	Kazakhstan 2	Kazakhstan 3	Kazakhstan 4	Kazakhstan 5 (easy to do business with)
Kenya	Kenya 1 (very difficult to do business with)	Kenya 2	Kenya 3	Kenya 4	Kenya 5 (easy to do business with)
Malaysia	Malaysia 1 (very difficult to do business with)	Malaysia 2	Malaysia 3	Malaysia 4	Malaysia 5 (easy to do business with)
Mexico	Mexico 1 (very difficult to do business with)	Mexico 2	Mexico 3	Mexico 4	Mexico 5 (easy to do business with)
Mozambique	Mozambique 1 (very difficult to do business with)	Mozambique 2	Mozambique 3	Mozambique 4	Mozambique 5 (easy to do business with)
Netherlands	Netherlands 1 (very difficult to do business with)	Netherlands 2	Netherlands 3	Netherlands 4	Netherlands 5 (easy to do business with)
Nigeria	Nigeria 1 (very difficult to do business with)	Nigeria 2	Nigeria 3	Nigeria 4	Nigeria 5 (easy to do business with)
Norway	Norway 1 (very difficult to do business with)	Norway 2	Norway 3	Norway 4	Norway 5 (easy to do business with)
Philippines	Philippines 1 (very difficult to do business with)	Philippines 2	Philippines 3	Philippines 4	Philippines 5 (easy to do business with)
Poland	Poland 1 (very difficult to do business with)	Poland 2	Poland 3	Poland 4	Poland 5 (easy to do business with)
Russia	Russia 1 (very difficult to do business with)	Russia 2	Russia 3	Russia 4	Russia 5 (easy to do business with)
Saudi Arabia	Saudi Arabia 1 (very difficult to do business with)	Saudi Arabia 2	Saudi Arabia 3	Saudi Arabia 4	Saudi Arabia 5 (easy to do business with)
Singapore	Singapore 1 (very difficult to do business with)	Singapore 2	Singapore 3	Singapore 4	Singapore 5 (easy to do business with)
South Africa	South Africa 1 (very difficult to do business with)	South Africa 2	South Africa 3	South Africa 4	South Africa 5 (easy to do business with)
South Korea	South Korea 1 (very difficult to do business with)	South Korea 2	South Korea 3	South Korea 4	South Korea 5 (easy to do business with)
Spain	Spain 1 (very difficult to do business with)	Spain 2	Spain 3	Spain 4	Spain 5 (easy to do business with)
Sweden	Sweden 1 (very difficult to do business with)	Sweden 2	Sweden 3	Sweden 4	Sweden 5 (easy to do business with)
Switzerland	Switzerland 1 (very difficult to do business with)	Switzerland 2	Switzerland 3	Switzerland 4	Switzerland 5 (easy to do business with)
Taiwan	Taiwan 1 (very difficult to do business with)	Taiwan 2	Taiwan 3	Taiwan 4	Taiwan 5 (easy to do business with)
Thailand	Thailand 1 (very difficult to do business with)	Thailand 2	Thailand 3	Thailand 4	Thailand 5 (easy to do business with)
Turkey	Turkey 1 (very difficult to do business with)	Turkey 2	Turkey 3	Turkey 4	Turkey 5 (easy to do business with)
Ukraine	Ukraine 1 (very difficult to do business with)	Ukraine 2	Ukraine 3	Ukraine 4	Ukraine 5 (easy to do business with)
United Arab Emirates	United Arab Emirates 1 (very difficult to do business with)	United Arab Emirates 2	United Arab Emirates 3	United Arab Emirates 4	United Arab Emirates 5 (easy to do business with)
United Kingdom	United Kingdom 1 (very difficult to do business with)	United Kingdom 2	United Kingdom 3	United Kingdom 4	United Kingdom 5 (easy to do business with)
United States	United States 1 (very difficult to do business with)	United States 2	United States 3	United States 4	United States 5 (easy to do business with)
Venezuela	Venezuela 1 (very difficult to do business with)	Venezuela 2	Venezuela 3	Venezuela 4	Venezuela 5 (easy to do business with)
Vietnam	Vietnam 1 (very difficult to do business with)	Vietnam 2	Vietnam 3	Vietnam 4	Vietnam 5 (easy to do business with)

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* 5. Focusing on countries which you ranked as 'difficult', which of the following caused significant issues or concerns:

	Ethics / business culture	Contract or negotiation skills / understanding	Problems with payment	Demands for performance bonds or guarantees	Dealing with licenses	Local laws or regulations	Maintaining rights to assets or property	Language	Enforcing contracts
Angola	Angola Ethics / business culture	Angola Contract or negotiation skills / understanding	Angola Problems with payment	Angola Demands for performance bonds or guarantees	Angola Dealing with licenses	Angola Local laws or regulations	Angola Maintaining rights to assets or property	Angola Language	Angola Enforcing contracts
Argentina	Argentina Ethics / business culture	Argentina Contract or negotiation skills / understanding	Argentina Problems with payment	Argentina Demands for performance bonds or guarantees	Argentina Dealing with licenses	Argentina Local laws or regulations	Argentina Maintaining rights to assets or property	Argentina Language	Argentina Enforcing contracts
Australia	Australia Ethics / business culture	Australia Contract or negotiation skills / understanding	Australia Problems with payment	Australia Demands for performance bonds or guarantees	Australia Dealing with licenses	Australia Local laws or regulations	Australia Maintaining rights to assets or property	Australia Language	Australia Enforcing contracts
Brazil	Brazil Ethics / business culture	Brazil Contract or negotiation skills / understanding	Brazil Problems with payment	Brazil Demands for performance bonds or guarantees	Brazil Dealing with licenses	Brazil Local laws or regulations	Brazil Maintaining rights to assets or property	Brazil Language	Brazil Enforcing contracts
Canada	Canada Ethics / business culture	Canada Contract or negotiation skills / understanding	Canada Problems with payment	Canada Demands for performance bonds or guarantees	Canada Dealing with licenses	Canada Local laws or regulations	Canada Maintaining rights to assets or property	Canada Language	Canada Enforcing contracts
China	China Ethics / business culture	China Contract or negotiation skills / understanding	China Problems with payment	China Demands for performance bonds or guarantees	China Dealing with licenses	China Local laws or regulations	China Maintaining rights to assets or property	China Language	China Enforcing contracts
Congo	Congo Ethics / business culture	Congo Contract or negotiation skills / understanding	Congo Problems with payment	Congo Demands for performance bonds or guarantees	Congo Dealing with licenses	Congo Local laws or regulations	Congo Maintaining rights to assets or property	Congo Language	Congo Enforcing contracts
Czech Republic	Czech Republic Ethics / business culture	Czech Republic Contract or negotiation skills / understanding	Czech Republic Problems with payment	Czech Republic Demands for performance bonds or guarantees	Czech Republic Dealing with licenses	Czech Republic Local laws or regulations	Czech Republic Maintaining rights to assets or property	Czech Republic Language	Czech Republic Enforcing contracts
Denmark	Denmark Ethics / business culture	Denmark Contract or negotiation skills / understanding	Denmark Problems with payment	Denmark Demands for performance bonds or guarantees	Denmark Dealing with licenses	Denmark Local laws or regulations	Denmark Maintaining rights to assets or property	Denmark Language	Denmark Enforcing contracts
Egypt	Egypt Ethics / business culture	Egypt Contract or negotiation skills / understanding	Egypt Problems with payment	Egypt Demands for performance bonds or guarantees	Egypt Dealing with licenses	Egypt Local laws or regulations	Egypt Maintaining rights to assets or property	Egypt Language	Egypt Enforcing contracts
Finland	Finland Ethics / business culture	Finland Contract or negotiation skills / understanding	Finland Problems with payment	Finland Demands for performance bonds or guarantees	Finland Dealing with licenses	Finland Local laws or regulations	Finland Maintaining rights to assets or property	Finland Language	Finland Enforcing contracts
France	France Ethics / business culture	France Contract or negotiation skills / understanding	France Problems with payment	France Demands for performance bonds or guarantees	France Dealing with licenses	France Local laws or regulations	France Maintaining rights to assets or property	France Language	France Enforcing contracts
Germany	Germany Ethics / business culture	Germany Contract or negotiation skills / understanding	Germany Problems with payment	Germany Demands for performance bonds or guarantees	Germany Dealing with licenses	Germany Local laws or regulations	Germany Maintaining rights to assets or property	Germany Language	Germany Enforcing contracts
India	India Ethics / business culture	India Contract or negotiation skills / understanding	India Problems with payment	India Demands for performance bonds or guarantees	India Dealing with licenses	India Local laws or regulations	India Maintaining rights to assets or property	India Language	India Enforcing contracts
Indonesia	Indonesia Ethics / business culture	Indonesia Contract or negotiation skills / understanding	Indonesia Problems with payment	Indonesia Demands for performance bonds or guarantees	Indonesia Dealing with licenses	Indonesia Local laws or regulations	Indonesia Maintaining rights to assets or property	Indonesia Language	Indonesia Enforcing contracts
Israel	Israel Ethics / business culture	Israel Contract or negotiation skills / understanding	Israel Problems with payment	Israel Demands for performance bonds or guarantees	Israel Dealing with licenses	Israel Local laws or regulations	Israel Maintaining rights to assets or property	Israel Language	Israel Enforcing contracts
Italy	Italy Ethics / business culture	Italy Contract or negotiation skills / understanding	Italy Problems with payment	Italy Demands for performance bonds or guarantees	Italy Dealing with licenses	Italy Local laws or regulations	Italy Maintaining rights to assets or property	Italy Language	Italy Enforcing contracts
Japan	Japan Ethics / business culture	Japan Contract or negotiation skills / understanding	Japan Problems with payment	Japan Demands for performance bonds or guarantees	Japan Dealing with licenses	Japan Local laws or regulations	Japan Maintaining rights to assets or property	Japan Language	Japan Enforcing contracts
Kazakhstan	Kazakhstan Ethics / business culture	Kazakhstan Contract or negotiation skills / understanding	Kazakhstan Problems with payment	Kazakhstan Demands for performance bonds or guarantees	Kazakhstan Dealing with licenses	Kazakhstan Local laws or regulations	Kazakhstan Maintaining rights to assets or property	Kazakhstan Language	Kazakhstan Enforcing contracts
Kenya	Kenya Ethics / business culture	Kenya Contract or negotiation skills / understanding	Kenya Problems with payment	Kenya Demands for performance bonds or guarantees	Kenya Dealing with licenses	Kenya Local laws or regulations	Kenya Maintaining rights to assets or property	Kenya Language	Kenya Enforcing contracts
Malaysia	Malaysia Ethics / business culture	Malaysia Contract or negotiation skills / understanding	Malaysia Problems with payment	Malaysia Demands for performance bonds or guarantees	Malaysia Dealing with licenses	Malaysia Local laws or regulations	Malaysia Maintaining rights to assets or property	Malaysia Language	Malaysia Enforcing contracts
Mexico	Mexico Ethics / business culture	Mexico Contract or negotiation skills / understanding	Mexico Problems with payment	Mexico Demands for performance bonds or guarantees	Mexico Dealing with licenses	Mexico Local laws or regulations	Mexico Maintaining rights to assets or property	Mexico Language	Mexico Enforcing contracts
Mozambique	Mozambique Ethics / business culture	Mozambique Contract or negotiation skills / understanding	Mozambique Problems with payment	Mozambique Demands for performance bonds or guarantees	Mozambique Dealing with licenses	Mozambique Local laws or regulations	Mozambique Maintaining rights to assets or property	Mozambique Language	Mozambique Enforcing contracts
Netherlands	Netherlands Ethics / business culture	Netherlands Contract or negotiation skills / understanding	Netherlands Problems with payment	Netherlands Demands for performance bonds or guarantees	Netherlands Dealing with licenses	Netherlands Local laws or regulations	Netherlands Maintaining rights to assets or property	Netherlands Language	Netherlands Enforcing contracts
Nigeria	Nigeria Ethics / business culture	Nigeria Contract or negotiation skills / understanding	Nigeria Problems with payment	Nigeria Demands for performance bonds or guarantees	Nigeria Dealing with licenses	Nigeria Local laws or regulations	Nigeria Maintaining rights to assets or property	Nigeria Language	Nigeria Enforcing contracts
Norway	Norway Ethics / business culture	Norway Contract or negotiation skills / understanding	Norway Problems with payment	Norway Demands for performance bonds or guarantees	Norway Dealing with licenses	Norway Local laws or regulations	Norway Maintaining rights to assets or property	Norway Language	Norway Enforcing contracts
Philippines	Philippines Ethics / business culture	Philippines Contract or negotiation skills / understanding	Philippines Problems with payment	Philippines Demands for performance bonds or guarantees	Philippines Dealing with licenses	Philippines Local laws or regulations	Philippines Maintaining rights to assets or property	Philippines Language	Philippines Enforcing contracts
Poland	Poland Ethics / business culture	Poland Contract or negotiation skills / understanding	Poland Problems with payment	Poland Demands for performance bonds or guarantees	Poland Dealing with licenses	Poland Local laws or regulations	Poland Maintaining rights to assets or property	Poland Language	Poland Enforcing contracts
Russia	Russia Ethics / business culture	Russia Contract or negotiation skills / understanding	Russia Problems with payment	Russia Demands for performance bonds or guarantees	Russia Dealing with licenses	Russia Local laws or regulations	Russia Maintaining rights to assets or property	Russia Language	Russia Enforcing contracts
Saudi Arabia	Saudi Arabia Ethics / business culture	Saudi Arabia Contract or negotiation skills / understanding	Saudi Arabia Problems with payment	Saudi Arabia Demands for performance bonds or guarantees	Saudi Arabia Dealing with licenses	Saudi Arabia Local laws or regulations	Saudi Arabia Maintaining rights to assets or property	Saudi Arabia Language	Saudi Arabia Enforcing contracts
Singapore	Singapore Ethics / business culture	Singapore Contract or negotiation skills / understanding	Singapore Problems with payment	Singapore Demands for performance bonds or guarantees	Singapore Dealing with licenses	Singapore Local laws or regulations	Singapore Maintaining rights to assets or property	Singapore Language	Singapore Enforcing contracts
South Africa	South Africa Ethics / business culture	South Africa Contract or negotiation skills / understanding	South Africa Problems with payment	South Africa Demands for performance bonds or guarantees	South Africa Dealing with licenses	South Africa Local laws or regulations	South Africa Maintaining rights to assets or property	South Africa Language	South Africa Enforcing contracts
South Korea	South Korea Ethics / business culture	South Korea Contract or negotiation skills / understanding	South Korea Problems with payment	South Korea Demands for performance bonds or guarantees	South Korea Dealing with licenses	South Korea Local laws or regulations	South Korea Maintaining rights to assets or property	South Korea Language	South Korea Enforcing contracts
Spain	Spain Ethics / business culture	Spain Contract or negotiation skills / understanding	Spain Problems with payment	Spain Demands for performance bonds or guarantees	Spain Dealing with licenses	Spain Local laws or regulations	Spain Maintaining rights to assets or property	Spain Language	Spain Enforcing contracts
Sweden	Sweden Ethics / business culture	Sweden Contract or negotiation skills / understanding	Sweden Problems with payment	Sweden Demands for performance bonds or guarantees	Sweden Dealing with licenses	Sweden Local laws or regulations	Sweden Maintaining rights to assets or property	Sweden Language	Sweden Enforcing contracts
Switzerland	Switzerland Ethics / business culture	Switzerland Contract or negotiation skills / understanding	Switzerland Problems with payment	Switzerland Demands for performance bonds or guarantees	Switzerland Dealing with licenses	Switzerland Local laws or regulations	Switzerland Maintaining rights to assets or property	Switzerland Language	Switzerland Enforcing contracts
Taiwan	Taiwan Ethics / business culture	Taiwan Contract or negotiation skills / understanding	Taiwan Problems with payment	Taiwan Demands for performance bonds or guarantees	Taiwan Dealing with licenses	Taiwan Local laws or regulations	Taiwan Maintaining rights to assets or property	Taiwan Language	Taiwan Enforcing contracts
Thailand	Thailand Ethics / business culture	Thailand Contract or negotiation skills / understanding	Thailand Problems with payment	Thailand Demands for performance bonds or guarantees	Thailand Dealing with licenses	Thailand Local laws or regulations	Thailand Maintaining rights to assets or property	Thailand Language	Thailand Enforcing contracts
Turkey	Turkey Ethics / business culture	Turkey Contract or negotiation skills / understanding	Turkey Problems with payment	Turkey Demands for performance bonds or guarantees	Turkey Dealing with licenses	Turkey Local laws or regulations	Turkey Maintaining rights to assets or property	Turkey Language	Turkey Enforcing contracts
Ukraine	Ukraine Ethics / business culture	Ukraine Contract or negotiation skills / understanding	Ukraine Problems with payment	Ukraine Demands for performance bonds or guarantees	Ukraine Dealing with licenses	Ukraine Local laws or regulations	Ukraine Maintaining rights to assets or property	Ukraine Language	Ukraine Enforcing contracts
United Arab Emirates	United Arab Emirates Ethics / business culture	United Arab Emirates Contract or negotiation skills / understanding	United Arab Emirates Problems with payment	United Arab Emirates Demands for performance bonds or guarantees	United Arab Emirates Dealing with licenses	United Arab Emirates Local laws or regulations	United Arab Emirates Maintaining rights to assets or property	United Arab Emirates Language	United Arab Emirates Enforcing contracts
United Kingdom	United Kingdom Ethics / business culture	United Kingdom Contract or negotiation skills / understanding	United Kingdom Problems with payment	United Kingdom Demands for performance bonds or guarantees	United Kingdom Dealing with licenses	United Kingdom Local laws or regulations	United Kingdom Maintaining rights to assets or property	United Kingdom Language	United Kingdom Enforcing contracts
United States	United States Ethics / business culture	United States Contract or negotiation skills / understanding	United States Problems with payment	United States Demands for performance bonds or guarantees	United States Dealing with licenses	United States Local laws or regulations	United States Maintaining rights to assets or property	United States Language	United States Enforcing contracts
Venezuela	Venezuela Ethics / business culture	Venezuela Contract or negotiation skills / understanding	Venezuela Problems with payment	Venezuela Demands for performance bonds or guarantees	Venezuela Dealing with licenses	Venezuela Local laws or regulations	Venezuela Maintaining rights to assets or property	Venezuela Language	Venezuela Enforcing contracts
Vietnam	Vietnam Ethics / business culture	Vietnam Contract or negotiation skills / understanding	Vietnam Problems with payment	Vietnam Demands for performance bonds or guarantees	Vietnam Dealing with licenses	Vietnam Local laws or regulations	Vietnam Maintaining rights to assets or property	Vietnam Language	Vietnam Enforcing contracts

Other (please specify)

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* 6. Please indicate any markets where actual or perceived difficulty / risk of doing business has caused you to avoid trading with that country.

Angola

Argentina

Australia

Brazil

Canada

China

Congo

Czech Republic

Denmark

Egypt

Finland

France

Germany

India

Indonesia

Israel

Italy

Japan

Kazakhstan

Kenya

Malaysia

Mexico

Mozambique

Netherlands

Nigeria

Norway

Philippines

Poland

Russia

Saudi Arabia

Singapore

South Africa

South Korea

Spain

Sweden

Switzerland

Taiwan

Thailand

Turkey

Ukraine

United Arab Emirates

United Kingdom

United States

Venezuela

Vietnam

Other (please specify)

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* 7. Given current economic conditions, has your organization recently revised its approach to doing business internationally, or is giving active consideration to a revised approach? (select all that apply)

No significant change

Have increased markets into which we sell

Have increased markets from which we buy

Have withdrawn from certain markets

Have altered the markets in which we trade

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* 8. If you would like to receive a copy of the results of this survey, please enter your e-mail address here (you will not be quoted and your input will not be shared with any third party)