Customer Feedback - Received a Notice Webpage North Carolina Department of Revenue Question Title * 1. Were you able to: Agree Neutral Disagree Navigate the page easily Navigate the page easily Agree Navigate the page easily Neutral Navigate the page easily Disagree Find the information you needed Find the information you needed Agree Find the information you needed Neutral Find the information you needed Disagree Access the page easily Access the page easily Agree Access the page easily Neutral Access the page easily Disagree Question Title * 2. Why did you visit our webpage? To find an explanation of my notice To pay my notice To request an installment payment agreement Other (please specify) Question Title * 3. How long did it take to find the information you needed? 0-10 minutes 11-20 minutes 21-30 minutes 30+ minutes Question Title * 4. Did this webpage help you decide what action to take regarding your notice? Yes No - please describe what information would have helped you Question Title * 5. What action do you plan to take after reviewing our webpage? Pay in full Request an installment payment agreement Contact DOR for additional assistance Do nothing If you chose to contact us or do nothing, please explain why. Question Title * 6. Do you have any additional suggestions for how we could improve this webpage? Done