The purpose of this survey is intended to gather insights from community banks on how they are approaching innovation in products, services, operations and technology. Your responses will help identify trends, challenges and opportunities in our industry.
Section 1: Bank Profile

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1. Bank Name (Required.)

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2. City (Required.)

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3. First and Last Name (Required.)

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4. Email Address (Required.)

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5. Asset Size

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6. Location Type (please select all that apply)

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7. Number of Full-Time Employees

Section 2: Innovation Strategy

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8. Does your bank have a formal innovation strategy or team?

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9. In what areas has your bank implemented innovation? (please select all that apply)

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10. What is the primary motivation behind your bank’s innovation efforts?

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11. How do you measure the success of innovation efforts? (please select all that apply)

Section 3: Innovation Challenges and Considerations

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12. What are the main barriers to innovation at your bank? (please select all that apply)

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13. If your bank has chosen not to pursue innovation in some areas, what are the reasons? (please select all that apply)

Section 4: Looking Ahead

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14. What types of innovation are you planning or considering in the next 1–3 years? (please select all that apply)

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15. Would your bank benefit from more collaboration or resources around innovation?

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16. Please share an example of a successful innovation your bank has implemented.

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17. What was the innovation?

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18. What was the goal of implementing the innovation?

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19. How did you measure success and what results did you see?

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20. Please share any additional thoughts on innovation and its role in community banking.

Thank you for your participation!

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