Welcome!

Could you help us to improve our website by completing this survey on your expectations and needs as a visitor?
It should take you around 10 to 15 minutes and no special knowledge about the ICRC or its website is needed.

Thanks for your participation!

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* 1. In general, do you look for any of the following on the ICRC website?

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* 5. Do you read any of the following languages?

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* 7. Which device do you most often use to navigate on the internet?

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* 8. How often do you consult this website?

Remember the last time you visited ICRC website or this time if it is your first visit.

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* 9. How did you find the ICRC website?

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* 10. What did you look at this time?

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* 11. Rank this content according to importance.

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* 12. How did or would you contact the ICRC?

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* 13. If you have ever contacted the ICRC before, what was the reason? Please share the details

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* 14. Have you donated to the ICRC in the past 24 months?

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* 15. Would you prefer to donate to a specific cause (like the Syrian conflict) or let the organization decide where the money should be directed?

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* 16. What would increase the likelihood for you to donate?

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* 17. Have you ever relied on any kind of ICRC services? (Finding a missing person, Accessing to education, Physical rehabilitation program, etc.)

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* 18. If yes, what kind of information where you looking for at the time?

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* 19. If you relied on an ICRC service, did you use the website in relation to that specific service/support you needed?

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* 20. Do you find information is easy to find on the ICRC website?

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* 21. Why?

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* 22. How could the ICRC’s website be improved?

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* 23. Is there anything on the website that should not be changed? Why?

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* 24. Are you part of one or more of the following groups?

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* 25. Are there additional ICRC sites you visit regularly?

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* 26. Do you think these sites should be embedded in the main ICRC website?

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* 27. Do you follow the ICRC on social media channel?

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