Customer Experience Survey
*
1.
Are you a current Hume Bank customer?
(Required.)
Yes
No
2.
How do you like to do your banking ? (Select all that apply)
In person at a branch
Over the phone with the contact centre
Online
3.
Thinking back to your last experience with us, how would you rate it?
Awful
1 star
2 stars
Not too bad.
3 stars
4 stars
Amazing
5 stars
N/A
4.
What do you love most about Hume Bank?
5.
Is there anything that we need to do better?
*
6.
On a scale of 0 to 10,
How likely is it that you would recommend Hume Bank to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
7.
If there is anything else we need to hear - let us know below.
Current Progress,
0 of 7 answered