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PERSONAL LINES

* 1. How would you rate our Personal Lines quote turnaround time?

* 2. How fast would you consider our Personal Lines policy issuance turnaround time?

* 3. Do you find value in the new business acknowledgment letter?

* 4. How would you rate our Personal Lines Department's overall customer service? 

* 5. Do you find value in our renewal notification letter?

COMMERCIAL LINES

* 6. How would you rate our Commercial Lines quote turnaround time?

* 7. How fast would you consider our Commercial Lines policy issuance turnaround time?

* 8. Do you find value in the new business acknowledgment letter?

* 9. How would you rate our Commercial Lines Department's overall customer service?

* 10. Do you find value in our renewal notification letter?

GENERAL QUESTIONS

* 11. How many years have you been using Hull & Company?

* 12. How fast do you think our overall response time is at Hull & Company Northwest?

* 13. How would you rate our overall product knowledge?

* 14. How likely would you be to recommend Hull & Company for surplus lines risk?

* 15. How would you rate the quality of your overall experience with Hull & Company?

* 16. If you could do anything to improve your experience with Hull & Company, what would it be?

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