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HSPPR Customer Service Survey
1.
On a scale of 0 to 10,
How likely is it that you would recommend HSPPR to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
*
2.
What Location were you served by?
(Required.)
Colorado Springs
Pueblo
Douglas County
Centennial
3.
Which department did you receive the most service from?
Adoptions
Animal Intake/Surrender
Animal Law Enforcement
Call Center
Euthanasia and/or cremation service
Licensing
Philanthropy
Reclaim / Lost and Found
Trap-Neuter-Return
Veterinary Services/Spay+Neuter Services
Volunteer Program
Wellness Waggin/Pueblo Wellness Clinic
Youth Education
4.
I was treated in a polite, respectful and professional manner by staff and/or volunteers.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A - used online services
Comments:
5.
The staff and/or volunteers were knowledgeable and able to answer questions satisfactorily.
Strongly Agree
Agree
Disagree
Strongly Disagree
N/A - used online services
Comments:
6.
Please rate your level of satisfaction with the services you’ve used at HSPPR:
Very satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Don’t Know
Comments:
7.
Would you like a representative from HSPPR to follow up with you?
Please note it may take up to 30 days to receive follow-up contact, as survey results are filtered and
distributed
monthly.
For more immediate follow-up, please call 719-473-1741.
Yes
No
If yes, please provide full name AND phone number and/or email address:
8.
Please use this space to provide additional comments, or recognize a specific staff member: