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HSH User Survey_Market Trends
Please take a moment to share your thoughts about our Web site. The feedback you provide will help us enhance the site to serve you better in the future.
25%
1.
Why do you usually visit HSH.com?
Looking for current mortgage rates
Looking for historical mortgage data
Mortgage information and other articles
Looking for information about a specific lender
Mortgage calculators
Latest mortgage news
Latest ARM Index information
Other (please specify)
2.
Which best describes you?
Homebuyer/Homeowner
Real estate professional
Media journalist
Business owner
Banking professional
Mortgage lender or broker
Other (please specify)
3.
How do you usually reach the HSH web site?
From a search engine
From a link on another web site
From an e-mail
From my bookmarks
Typed the address directly into my browser
Other (please specify)
4.
How often do you visit HSH.com?
Very regularly; more than twice a month
Regularly; about once a month
Occasionally; visited once or twice before
This is the first time
5.
Please rate the website on the website on the following aspects:
Very good
Good
Neither good nor poor
Poor
Very poor
Ease of use of the site
Very good
Good
Neither good nor poor
Poor
Very poor
Attractiveness of design/appearance
Very good
Good
Neither good nor poor
Poor
Very poor
Accurate and up to date information
Very good
Good
Neither good nor poor
Poor
Very poor
6.
On a scale of 1 to 10, how likely are you to recommend HSH.com to your friends and colleagues?
1 (very unlikely)
2
3
4
5
6
7
8
9
10 (highly likely)
Likely to recommend to friends/colleagues
