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Household waste collection customer satisfaction survey - XYZ Council

Staff and information

Please tell us how you think we are performing with regard to each of the following aspects.

Please answer 'Not applicable' if you have not had any direct experience of any of the questions asked.
Staff and information
Not applicable
Excellent
Good
Acceptable
Poor
Very Poor
Friendliness of the crew
How smartly dressed are staff?
Change of day information
Service information supplied on the council website
Service information on the council social media
Service information from customer service centre staff
Ease of reporting issues to the local authority
1 / 6
17%
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