Introduction

To improve our service to the community and to help us achieve our vision to be “proud to make Northamptonshire a great place to live and work”, we need our customers’ views on the quality of the service we provide.

As Northamptonshire Fire and Rescue Service has attended your property recently, we would appreciate five minutes of your time to complete the enclosed survey. This provides an opportunity for you to rate our performance and make any additional comments.

Your response will be kept confidential and all information will be processed in accordance with the Data Protection Act 1998.

Further information about Northamptonshire Fire and Rescue Service can be found at www.northamptonshire.gov.uk

Thank you for your time, your feedback is important to us.

This information can be provided in other formats such as other languages, braille, audiocassette etc. If you require another format please phone (01604) 797000 and quote the reference number NFRS06

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