Holly Township Library invites you to complete this survey so we can learn more about your experiences with our services, programs, staff, and facilities. The library is engaged in a strategic planning process and your responses will help inform our future plans. Even if you do not have a library card or have not visited the library recently, your responses are important for future planning purposes. 

All responses are strictly confidential and no information will be shared that identifies respondents. The survey report will be used to inform future collections, services, programs, and spaces.

If you have any questions about this survey or would like assistance in responding, please contact Gregory Hayes, Director, ghayes@hollylibrary.org. 

This survey should take you about 8 minutes to complete (but feel free to take as much time as you need). Please review all questions even if you do not respond to all of them and be sure to click DONE at the end to submit your survey.

Thank you for your time!

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* 1. Please indicate which township you live in:

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* 2. Do you have a Holly Township Library card?

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* 3. If you do not have a Holly Township Library card or do not use the library, please indicate the reason below.  (Check all that apply.)

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* 4. If you frequently use another public library in the area, please indicate which library and what you like about that library.

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* 5. How satisfied are you with the Holly Township Library overall?

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* 6. Please rate how satisfied you are overall with the following aspects of the library.

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied N/A
Selection in the library's collections
Ease of access to library collections
Library facility
Atmosphere in the library
Customer service
Technology available at the library
Library website
Library programs
How well my culture and/or interests are represented in the library's collections
How well my culture and/or interests are represented in the library's events

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* 7. For any items that you clicked dissatisfied or very dissatisfied, what can the library do to increase your satisfaction?

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* 8. What would make it easier for you to use the Holly Township Library?

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* 9. Please rate the following library services, collections, programs, and spaces in terms of their value to you and your family.

  Very valuable Valuable Neutral Slightly valuable Not valuable at all Not aware this was available at the library
Physical materials to check out
Digital materials to download
Use of a computer or printer
Get help from staff
Use Wi-Fi
Make copies or send a fax
Attend a program
To read
To work or study
To utilize free tutoring 
Use of local history collections
Use of a meeting room
Use a research database or materials

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* 10. Where do you learn about what is going on at the library?

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* 11. Where are other places that you get news about the community?

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* 12. We are thinking about where to focus our resources over the next several years.  Please rate the items below based on the level of interest to you or your family.

  Very interested Interested Neutral Slightly interested Not at all interested
Print Books
Magazines/Newspapers
Audiovisuals (DVDs or CDs)
Digital and streaming collections of eBooks, downloadable audiobooks, movies, and TV shows (Libby/Overdrive, etc.)
Increasing outreach and partnerships with community organizations
Updates to the library building 
A self-check out machine
Expanded technology for use in the library
Programs for seniors (age 60+)
Programs for adults (age 30-59)
Programs for young adults (age 19-29)
Programs for teens (age 12-18)
Programs for children (age 6-11)
Programs for pre-K children (birth to age 5)
Expanded local history collection in the library
Addition of online databases such as Ancestry (list others requested below)
A Makerspace (such as 3D printer and other crafting and making tech/tools)
A Library of Things collection (with items like telescopes, musical instruments, sewing machines, etc.)
Digital/electronic sign inside or outside of the library 
Homebound delivery service
Remote locker materials pickup (outside the library or in another community accessible location)

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* 13. What program topics would you like to see the library offer? (Check all that apply.)

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* 14. What programs, services, or collections could the library add that would be valuable to you and your family? 

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* 15. What are some activities you plan to spend more time on in the coming year? 

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* 16. What community needs are you aware of and how can the library help address these needs?

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* 17. Please choose all of the statements below that describe you.

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* 18. What is your age?  (Optional)

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* 19. What languages are spoken in your home?  Please check all that apply.  (Optional)

If you are done with the survey, please click DONE to submit it.

If you have any additional questions or feedback, please contact Gregory Hayes, Director, ghayes@hollylibrary.org. 

Thank you for your responses.

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