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Feedback for your local headspace centre

Thanks for taking the time to complete this voluntary survey, your feedback is super helpful to our team!

Whether you have visited headspace Albury Wodonga or headspace Wangaratta before, or have supported a friend or family member through their journey with us, we would love to hear about your experience.

If you're thinking "I can't quite remember what headspace is....", here's a quick reminder ⬇

headspace Albury Wodonga and headspace Wangaratta offer free support for young people aged 12-25. We can help you with your mental wellbeing, physical and sexual health, work and study goals, and alcohol and other drug concerns.

Your feedback is important to us, and we will take it seriously.

This is not a test. You don't need to fill out every question. All feedback is welcome here!

This form is anonymous - your feedback is safe with us!

At the end of the feedback you will have an opportunity to enter a competition. There will be 2 prizes per centre.


1.Which headspace centre did you visit?
2.How did you hear about us?
3.How easy was it to get support from headspace?
4.Did you feel welcomed, safe and respected?
5.Did staff listen to you and take your concerns seriously?
6.Did you understand what to expect and feel involved in decisions about your support?
7.Did you feel comfortable asking questions or saying when something wasn’t working?
8.Was the support relevant to what you wanted help with?
9.Has coming to headspace helped you feel more able to manage things?
10.Was there anything that made it hard to access or use our service?
11.Would you recommend headspace to another young person?
12.What did we do well?
13.What could we do differently or offer in the future?
14.Do you identify as any of the following?
15.What age group do you belong to?
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