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* 1. Which Hennepin County Service Center did you recently visit?

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* 2.

Which of the below listed services brought you to our service center?

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* 3. When did you visit the Hennepin County Service Center?

Date

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* 4. Were you greeted in a friendly and professional manner?

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* 5. How helpful was the customer service representative?

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* 6. How would you rate your customer service experience at the service center?

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* 7. Was your business completed to your satisfaction?

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* 8. Did you find the service center to be neat and clean?

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* 9. Were you thanked for visiting Hennepin County service center by the customer service representative?

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* 10. Were you aware you can make an appointment at www.hennepin.us ?

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* 11. Were you aware you could check wait times at the service centers at our Hennepin County service center web site?

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* 12. What could we do differently to provide excellent service for you?

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