MEMBER SATISFACTION SURVEY 2020 Thank you for participating in the HABA Member 2020 Survey. We collect responses from our members each year to ensure that we are delivering what our members want and need from their industry organisation. All answers are completely anonymous so please share your thoughts honestly with us so we can improve our service to you. OK Tell us more about you and your salon business OK Question Title * 1. Number of years as a HABA Member 1 year 3 years 5 years 10 years + 10 years OK Question Title * 2. What part of the industry do you belong to Hair Beauty Hair and Beauty Industry Partner Other (please specify) OK Question Title * 3. Where is your salon located? NSW VIC QLD WA SA TAS NT ACT OK Now, we would like to know more about how you feel about HABA. OK Question Title * 4. Are there any additional services that HABA could offer to make our membership more valuable? Webinars Workshops Better communication Downloadable document templates Podcast Member-only evenings for discussions Competitions and giveaways Partnering with other industry brands An App for accessing documents on the go Other (please specify) OK Question Title * 5. Have you attended any HABA Virtual Events in 2020? Yes No OK Question Title * 6. Have you been in touch with HABA with specific questions regarding Covid-19? Yes No OK Question Title * 7. How important are downloadable documents from HABA to you? 0 Not at all Important 100 Extremely Important Clear i We adjusted the number you entered based on the slider’s scale. OK Question Title * 8. Do you access HABA's Legal Documents via the website? Yes No OK Question Title * 9. If you answered yes to above, what documents are you accessing? Wage Rates Apprenticeships/Traineeships Documentation HABA Constitution Alliance Partner Offers Documents for Purchase HABA Financial Statements Staff Management Documents Hiring New Staff Documents Public Holiday Guidelines Staff Termination Guides Work Health and Safety / Waiver Forms Hair and Beauty Industry Award Leave Entitlements Documentation VISA Requirements Documentation OK Question Title * 10. Are you interested in becoming a HABA Ambassador? Yes No OK Question Title * 11. If yes, please leave your email address below and one of our team will be in touch. OK Question Title * 12. How likely is it that you would recommend HABA to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK DONE
