Guest Rooms feedback at Woodrose Club

Stay experience at Woodrose Club

It is our constant endeavor to ensure that every guest has a good experience at the Woodrose Club. However, we understand that there is always a scope for improvement.
To help us further understand your expectations and your experience during your stay with us, we request you to spare a few minutes to give us your feedback so that we can further improve our services.

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* 1. Guest's Details

Name:

Room No:

Date:

City/Town:

Email Address:

Phone Number:

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* 2. Your experience at the time of enquiry

How was your enquiry handled?

Excellent

Good

Average

Below Average

Poor

N/A

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* 3. Property Related

Overall Maintenance and upkeep of the property?

Excellent

Good

Average

Below Average

Poor

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* 4. Please rate your experience at the following facilities

	Excellent	Good	Average	Below Average	Poor	Did not use or N/A
Gymnasium	Gymnasium Excellent	Gymnasium Good	Gymnasium Average	Gymnasium Below Average	Gymnasium Poor	Gymnasium Did not use or N/A
Swimming Pool	Swimming Pool Excellent	Swimming Pool Good	Swimming Pool Average	Swimming Pool Below Average	Swimming Pool Poor	Swimming Pool Did not use or N/A
Restaurant	Restaurant Excellent	Restaurant Good	Restaurant Average	Restaurant Below Average	Restaurant Poor	Restaurant Did not use or N/A
Ambience	Ambience Excellent	Ambience Good	Ambience Average	Ambience Below Average	Ambience Poor	Ambience Did not use or N/A
Quality of Food	Quality of Food Excellent	Quality of Food Good	Quality of Food Average	Quality of Food Below Average	Quality of Food Poor	Quality of Food Did not use or N/A
Quality of Service	Quality of Service Excellent	Quality of Service Good	Quality of Service Average	Quality of Service Below Average	Quality of Service Poor	Quality of Service Did not use or N/A
Value for Money	Value for Money Excellent	Value for Money Good	Value for Money Average	Value for Money Below Average	Value for Money Poor	Value for Money Did not use or N/A
Overall rating	Overall rating Excellent	Overall rating Good	Overall rating Average	Overall rating Below Average	Overall rating Poor	Overall rating Did not use or N/A
Overall Level of Security	Overall Level of Security Excellent	Overall Level of Security Good	Overall Level of Security Average	Overall Level of Security Below Average	Overall Level of Security Poor	Overall Level of Security Did not use or N/A

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* 5. Welcome and See-Off

Was the relevant Information provided about the service and facilities during check-in?

Yes

Insufficient

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* 6. Welcome and See-off

Courtesy of the front office executive

Excellent

Good

Average

Below Average

Poor

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* 7. Stay

	Excellent	Good	Average	Below Average	Poor	Did not use
Quality of In-room amenities	Quality of In-room amenities Excellent	Quality of In-room amenities Good	Quality of In-room amenities Average	Quality of In-room amenities Below Average	Quality of In-room amenities Poor	Quality of In-room amenities Did not use
Effectiveness of Air-conditioning	Effectiveness of Air-conditioning Excellent	Effectiveness of Air-conditioning Good	Effectiveness of Air-conditioning Average	Effectiveness of Air-conditioning Below Average	Effectiveness of Air-conditioning Poor	Effectiveness of Air-conditioning Did not use
Availability of Hot water	Availability of Hot water Excellent	Availability of Hot water Good	Availability of Hot water Average	Availability of Hot water Below Average	Availability of Hot water Poor	Availability of Hot water Did not use
Efficiency of Message service	Efficiency of Message service Excellent	Efficiency of Message service Good	Efficiency of Message service Average	Efficiency of Message service Below Average	Efficiency of Message service Poor	Efficiency of Message service Did not use

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* 8. Internet

Speed and Connectivity

Fast

Average

Slow

Did not use

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* 9. Internet

Purpose of Usage

E-mail

Browsing

File transfer

Movies/Videos

Others (please specify)

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* 10. Please rate the service staff on the following:

	Excellent	Good	Average	Below Average	Poor
Efficiency	Efficiency Excellent	Efficiency Good	Efficiency Average	Efficiency Below Average	Efficiency Poor
Courtesy	Courtesy Excellent	Courtesy Good	Courtesy Average	Courtesy Below Average	Courtesy Poor
Housekeeping Service]	Housekeeping Service] Excellent	Housekeeping Service] Good	Housekeeping Service] Average	Housekeeping Service] Below Average	Housekeeping Service] Poor
Overall Experience	Overall Experience Excellent	Overall Experience Good	Overall Experience Average	Overall Experience Below Average	Overall Experience Poor

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* 11. Will you recommend Brigade Homestead to your Family and Friends

Yes

Maybe

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* 12. Specific Grievances, If any
(In case you have rated any of our services as "Average" or below, we request you to provide us with Specific details in the matter)

Guest Rooms feedback at Woodrose Club

Stay experience at Woodrose Club

Question Title

* 1. Guest's Details

Question Title

* 2. Your experience at the time of enquiry

How was your enquiry handled?

Question Title

* 3. Property Related

Overall Maintenance and upkeep of the property?

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* 4. Please rate your experience at the following facilities

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* 5. Welcome and See-Off

Was the relevant Information provided about the service and facilities during check-in?

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* 6. Welcome and See-off

Courtesy of the front office executive

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* 7. Stay

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* 8. Internet

Speed and Connectivity

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* 9. Internet

Purpose of Usage

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* 10. Please rate the service staff on the following:

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* 11. Will you recommend Brigade Homestead to your Family and Friends

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* 12. Specific Grievances, If any
(In case you have rated any of our services as "Average" or below, we request you to provide us with Specific details in the matter)

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* 13. Any other Observations?

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* 14. Can we use your feedback on our website?

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* 1. Guest's Details

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* 2. Your experience at the time of enquiryHow was your enquiry handled?

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* 3. Property RelatedOverall Maintenance and upkeep of the property?

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* 4. Please rate your experience at the following facilities

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* 5. Welcome and See-OffWas the relevant Information provided about the service and facilities during check-in?

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* 6. Welcome and See-offCourtesy of the front office executive

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* 7. Stay

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* 8. InternetSpeed and Connectivity

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* 9. InternetPurpose of Usage

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* 10. Please rate the service staff on the following:

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* 11. Will you recommend Brigade Homestead to your Family and Friends

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* 12. Specific Grievances, If any(In case you have rated any of our services as "Average" or below, we request you to provide us with Specific details in the matter)

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* 13. Any other Observations?

Question Title

* 14. Can we use your feedback on our website?

* 2. Your experience at the time of enquiry

How was your enquiry handled?

* 3. Property Related

Overall Maintenance and upkeep of the property?

* 5. Welcome and See-Off

Was the relevant Information provided about the service and facilities during check-in?

* 6. Welcome and See-off

Courtesy of the front office executive

* 8. Internet

Speed and Connectivity

* 9. Internet

Purpose of Usage

* 12. Specific Grievances, If any
(In case you have rated any of our services as "Average" or below, we request you to provide us with Specific details in the matter)