Customer Satisfaction Survey Question Title * 1. Which department did you interact with during your most recent experience with Village staff? Question Title * 2. Did we resolve your issue? Yes Not yet- still in process No resolution Yes Not yet- still in process No resolution Question Title * 3. How easy or difficult was it to find the right person or department to contact? Very Easy Moderately Easy Neither Difficult nor easy Moderately Difficult Very Difficult Very Easy Moderately Easy Neither Difficult nor easy Moderately Difficult Very Difficult Question Title * 4. Was the staff friendly? Yes A little- could have been better No opinion Seemed like they were having a bad day Not at all- staff was rude Yes A little- could have been better No opinion Seemed like they were having a bad day Not at all- staff was rude Question Title * 5. Were you assisted in a timely fashion? Yes No Question Title * 6. Was staff knowledgeable on the topic? Yes- my issue was solved easily Somewhat Not knowledgeable at all Yes- my issue was solved easily Somewhat Not knowledgeable at all Why do you say that? Question Title * 7. Date of your interaction with us? Date / Time Date Question Title * 8. Is there anything else you would like to share with us about your experience? Done
