1. How Are We Doing?

We're committed to monitoring the quality of the services and products we provide, as part of an ongoing improvement process. We would appreciate your feedback on our performance. (All submissions are anonymous.)

* 1. Please rate the following aspects of our work.

  Strongly Agree Agree Disagree Strongly Disagree N/A
I was able to find all the information I needed on the website
My email/telephone inquiry was dealt with professionally
My email/ telephone inquiry was answered within a satisfactory period of time
I am satisfied with the MRV fee payment process
It was convenient to schedule my Consular appointment
The courier services was prompt and efficient
The greeter staff were helpful

* 2. Overall, how do you rate the quality of service we provide?

* 3. If you have any suggestions regarding how we could improve the services we provide to you, please enter them in the box below.

* 4. In order to better serve you, please provide your email address or UID.