We Are GRHR - Tell us how we're doing! Question Title * 1. What was your most recent communication with the Grand Rapids Public Schools Human Resources (GRHR) department? A phone call An e-mail exchange An in-person visit Question Title * 2. Which employee from GRHR did you interact with? Please provide their name below. Question Title * 3. Briefly describe the nature of your business with GRHR. Question Title * 4. At GRHR our goal is to offer effective responses to our customers in a timely manner. Please indicate the response time of your most recent experience. Immediately Within 12 hours Within 24 hours Within 48 hours Never got a response Question Title * 5. At GRHR, our goal is to ensure that our customers receive world class customer service. Please indicate the quality of the service you received from an HR Professional. Strongly Disagree Disagree Neutral Agree Strongly Agree They were knowledgeable They were knowledgeable Strongly Disagree They were knowledgeable Disagree They were knowledgeable Neutral They were knowledgeable Agree They were knowledgeable Strongly Agree They were professional They were professional Strongly Disagree They were professional Disagree They were professional Neutral They were professional Agree They were professional Strongly Agree They answered all of my questions They answered all of my questions Strongly Disagree They answered all of my questions Disagree They answered all of my questions Neutral They answered all of my questions Agree They answered all of my questions Strongly Agree Question Title * 6. Please feel free to add any additional comments regarding your recent interactions with GRHR. Thank you! Question Title * 7. We appreciate your time. Thank you for your responses! If you are willing, please type in your name below and today's date. Name: Today's Date: Done