Library Community Survey 2019

Whether you are a current user or have never used the library, the Greenburgh Public Library wants your input so that we can plan for future services and prioritize resources.

By participating in this anonymous survey you will help shape the future of our Library. The survey is 12 questions and will take 5 - 7 minutes to complete. Thank you for your participation! Click OK to begin.

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* 1. In a typical month, how often do you visit the library?

Daily

Weekly

Monthly

Less than once a month

Question Title

* 2. How would you rate each of the following library services?

	Excellent	Good	Fair	Poor	Don't Know/Not Applicable
Customer Service	Customer Service Excellent	Customer Service Good	Customer Service Fair	Customer Service Poor	Customer Service Don't Know/Not Applicable
Collection (books, DVDs, music, newspapers, etc.	Collection (books, DVDs, music, newspapers, etc. Excellent	Collection (books, DVDs, music, newspapers, etc. Good	Collection (books, DVDs, music, newspapers, etc. Fair	Collection (books, DVDs, music, newspapers, etc. Poor	Collection (books, DVDs, music, newspapers, etc. Don't Know/Not Applicable
Online Services (website, catalog, research databases, ebooks)	Online Services (website, catalog, research databases, ebooks) Excellent	Online Services (website, catalog, research databases, ebooks) Good	Online Services (website, catalog, research databases, ebooks) Fair	Online Services (website, catalog, research databases, ebooks) Poor	Online Services (website, catalog, research databases, ebooks) Don't Know/Not Applicable
Facilities	Facilities Excellent	Facilities Good	Facilities Fair	Facilities Poor	Facilities Don't Know/Not Applicable
Hours of Operation	Hours of Operation Excellent	Hours of Operation Good	Hours of Operation Fair	Hours of Operation Poor	Hours of Operation Don't Know/Not Applicable
Internet Access	Internet Access Excellent	Internet Access Good	Internet Access Fair	Internet Access Poor	Internet Access Don't Know/Not Applicable
Computers and Printers	Computers and Printers Excellent	Computers and Printers Good	Computers and Printers Fair	Computers and Printers Poor	Computers and Printers Don't Know/Not Applicable
Overall, how would you rate the library?	Overall, how would you rate the library? Excellent	Overall, how would you rate the library? Good	Overall, how would you rate the library? Fair	Overall, how would you rate the library? Poor	Overall, how would you rate the library? Don't Know/Not Applicable

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* 3. How important is each of the following library services

	Very Important	Important	Somewhat Important	Not Important	Don't Know/Not Applicable
Borrowing Materials (books, DVDs, Music, Audio, eBooks etc.	Borrowing Materials (books, DVDs, Music, Audio, eBooks etc. Very Important	Borrowing Materials (books, DVDs, Music, Audio, eBooks etc. Important	Borrowing Materials (books, DVDs, Music, Audio, eBooks etc. Somewhat Important	Borrowing Materials (books, DVDs, Music, Audio, eBooks etc. Not Important	Borrowing Materials (books, DVDs, Music, Audio, eBooks etc. Don't Know/Not Applicable
Programs for all ages	Programs for all ages Very Important	Programs for all ages Important	Programs for all ages Somewhat Important	Programs for all ages Not Important	Programs for all ages Don't Know/Not Applicable
Computers and Printers	Computers and Printers Very Important	Computers and Printers Important	Computers and Printers Somewhat Important	Computers and Printers Not Important	Computers and Printers Don't Know/Not Applicable
Study areas	Study areas Very Important	Study areas Important	Study areas Somewhat Important	Study areas Not Important	Study areas Don't Know/Not Applicable
Community Meeting Rooms	Community Meeting Rooms Very Important	Community Meeting Rooms Important	Community Meeting Rooms Somewhat Important	Community Meeting Rooms Not Important	Community Meeting Rooms Don't Know/Not Applicable
Reference Assistance (research assistance from librarians	Reference Assistance (research assistance from librarians Very Important	Reference Assistance (research assistance from librarians Important	Reference Assistance (research assistance from librarians Somewhat Important	Reference Assistance (research assistance from librarians Not Important	Reference Assistance (research assistance from librarians Don't Know/Not Applicable
Downloadable or Streaming film or audio	Downloadable or Streaming film or audio Very Important	Downloadable or Streaming film or audio Important	Downloadable or Streaming film or audio Somewhat Important	Downloadable or Streaming film or audio Not Important	Downloadable or Streaming film or audio Don't Know/Not Applicable
eBooks	eBooks Very Important	eBooks Important	eBooks Somewhat Important	eBooks Not Important	eBooks Don't Know/Not Applicable
Newspapers and Magazines	Newspapers and Magazines Very Important	Newspapers and Magazines Important	Newspapers and Magazines Somewhat Important	Newspapers and Magazines Not Important	Newspapers and Magazines Don't Know/Not Applicable

Question Title

* 4. How important to you are the following types of adult library programs?

	Very Important	Important	Less Important	Not important	Don't know/Not Applicable
Literary programs (author readings, book discussions, etc)	Literary programs (author readings, book discussions, etc) Very Important	Literary programs (author readings, book discussions, etc) Important	Literary programs (author readings, book discussions, etc) Less Important	Literary programs (author readings, book discussions, etc) Not important	Literary programs (author readings, book discussions, etc) Don't know/Not Applicable
Cultural Events (concerts, film, dance, etc)	Cultural Events (concerts, film, dance, etc) Very Important	Cultural Events (concerts, film, dance, etc) Important	Cultural Events (concerts, film, dance, etc) Less Important	Cultural Events (concerts, film, dance, etc) Not important	Cultural Events (concerts, film, dance, etc) Don't know/Not Applicable
Basic Computer Training	Basic Computer Training Very Important	Basic Computer Training Important	Basic Computer Training Less Important	Basic Computer Training Not important	Basic Computer Training Don't know/Not Applicable
Language classes	Language classes Very Important	Language classes Important	Language classes Less Important	Language classes Not important	Language classes Don't know/Not Applicable
Discussion Groups (Philosophy, History, Sciences)	Discussion Groups (Philosophy, History, Sciences) Very Important	Discussion Groups (Philosophy, History, Sciences) Important	Discussion Groups (Philosophy, History, Sciences) Less Important	Discussion Groups (Philosophy, History, Sciences) Not important	Discussion Groups (Philosophy, History, Sciences) Don't know/Not Applicable
Business and Career	Business and Career Very Important	Business and Career Important	Business and Career Less Important	Business and Career Not important	Business and Career Don't know/Not Applicable
Health & Wellness	Health & Wellness Very Important	Health & Wellness Important	Health & Wellness Less Important	Health & Wellness Not important	Health & Wellness Don't know/Not Applicable
Fostering Creativity	Fostering Creativity Very Important	Fostering Creativity Important	Fostering Creativity Less Important	Fostering Creativity Not important	Fostering Creativity Don't know/Not Applicable
Crafts	Crafts Very Important	Crafts Important	Crafts Less Important	Crafts Not important	Crafts Don't know/Not Applicable
Adult Educaton (ESOL, TASC Prep, Literacy)	Adult Educaton (ESOL, TASC Prep, Literacy) Very Important	Adult Educaton (ESOL, TASC Prep, Literacy) Important	Adult Educaton (ESOL, TASC Prep, Literacy) Less Important	Adult Educaton (ESOL, TASC Prep, Literacy) Not important	Adult Educaton (ESOL, TASC Prep, Literacy) Don't know/Not Applicable

Question Title

* 5. How Important to you are the following types of Children's Programs?

	Very Important	Important	Less Important	Not Important	Don't Know/Not Applicable
Book & Reading Clubs	Book & Reading Clubs Very Important	Book & Reading Clubs Important	Book & Reading Clubs Less Important	Book & Reading Clubs Not Important	Book & Reading Clubs Don't Know/Not Applicable
Pre-school story times	Pre-school story times Very Important	Pre-school story times Important	Pre-school story times Less Important	Pre-school story times Not Important	Pre-school story times Don't Know/Not Applicable
Creative Activities	Creative Activities Very Important	Creative Activities Important	Creative Activities Less Important	Creative Activities Not Important	Creative Activities Don't Know/Not Applicable
Music & Movement	Music & Movement Very Important	Music & Movement Important	Music & Movement Less Important	Music & Movement Not Important	Music & Movement Don't Know/Not Applicable
STEM Activities (computer coding, robotics club, maker activities)	STEM Activities (computer coding, robotics club, maker activities) Very Important	STEM Activities (computer coding, robotics club, maker activities) Important	STEM Activities (computer coding, robotics club, maker activities) Less Important	STEM Activities (computer coding, robotics club, maker activities) Not Important	STEM Activities (computer coding, robotics club, maker activities) Don't Know/Not Applicable
Parenting classes	Parenting classes Very Important	Parenting classes Important	Parenting classes Less Important	Parenting classes Not Important	Parenting classes Don't Know/Not Applicable
Lap Sit Programs for children up to 18 months	Lap Sit Programs for children up to 18 months Very Important	Lap Sit Programs for children up to 18 months Important	Lap Sit Programs for children up to 18 months Less Important	Lap Sit Programs for children up to 18 months Not Important	Lap Sit Programs for children up to 18 months Don't Know/Not Applicable
Crafts	Crafts Very Important	Crafts Important	Crafts Less Important	Crafts Not Important	Crafts Don't Know/Not Applicable
Summer Reading activities	Summer Reading activities Very Important	Summer Reading activities Important	Summer Reading activities Less Important	Summer Reading activities Not Important	Summer Reading activities Don't Know/Not Applicable

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* 6. What do you value most about the library?

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* 7. How can we make the library more useful to you?

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* 8. How do you typically find out about library programs? (check all that apply)

Library Website Calendar

Social Media (Facebook, Twitter)

Library Newsletter

Printed Monthly Calendar

E-Mail from the library

Library staff

Other (please specify)

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* 9. How does the library benefit you or the community?

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* 10. What is your 5 digit zip code?

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* 11. Language primarily spoken in your home if other than English:

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* 12. We will be speaking with many library users about how to focus our efforts going forward. If you are interested in sharing your ideas with someone from the library, please put your email here: