Phone

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* 1. Rate your current phone provider on the following criteria (1 being worst/unlikely 5 being best/likely:

  1 2 3 4 5
How would you rate your current phone service in terms of reliability?
How would you rate your satisfaction with your current phone company?
How likely are you to switch providers?

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* 2. How do you make phone calls from your business? Please check all that apply

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* 3. How long have you been a customer of your current phone company?

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* 4. Below are a list of factors that might cause you to switch telephone providers. Please select the one that best describes you.

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* 5. Below is a list of price ranges for your indicated phone service. If a new company offered phone service in Gothenburg, please select the one you would be willing to pay each month.

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* 6. What have you paid for phone service in each of the last 3 months, including long distance charges?

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* 7. Are you currently in a contract?

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