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Gosschalks Solicitors - Client Satisfaction Survey

3.Overview

We are grateful to you for visiting this website, and for leaving your feedback.

Your contribution will help us enormously in our ambition of continually improving the quality of our service to our clients.

Thank you.


1.
Please provide your name...(Required.)
2.
Please enter your client reference (if available):
3.

Please tell us which department you instructed last:
4.

Please tell us the name of the lawyer responsible for your matter (optional):
5.
Please rate Gosschalks on the following criteria...
Excellent
Good
Average
Poor
N/A
Did we reply to enquiries and correspondence quickly?
Did we keep you informed on progress throughout?
Did we follow your instructions to your satisfaction?
Did we provide an adequate estimate at the outset?
Did we keep you up to date on fees as the matter progressed?
Did we provide appropriate and realistic advice?
Did we explain the outcome clearly at the end of the matter?
6.

Please provide any additional comments you have about our service, positive or negative....
7.

Overall, what mark out of ten would you give Gosschalks (with 10 being a excellent, and 1 being poor)?
10 (Excellent)
9
8
7
6
5
4
3
2
1 (Poor)
Overall satisfaction