Gordon Drive Improvement Project Survey

Castle Rock Water strives to provide excellent service while extending the life of your drinking water, wastewater and stormwater infrastructure.

The Gordon Drive Improvement Project took place to install stormwater infrastructure and minimize potential flooding. This coincided with replacement of the aging water mains and sewer lines, as well as the scheduled reconstruction of the roads.

Infrastructure improvements can be inconvenient, and we aim to minimize disruptions to your daily routine through communication, traffic control and cleanup – let us know how we did!

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* 1. How would you rate the quality of the completed work and the final cleanup of the area?

Very high quality

High quality

Neither high nor low quality

Low quality

Very low quality

Comments

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* 2. How would you rate traffic control and access to your property?

Extremely clear

Very clear

Somewhat clear

Not so clear

Not at all clear

Comments

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* 3. If applicable, did the contractor respect your private property?

Yes

Not applicable

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* 4. If your property was damaged during construction, did the Town/contractor fix the damage?

Yes

Not applicable

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* 5. How did you obtain information about the project?

I read a letter or postcard that was mailed to my home.

I read a notice that was posted on the door to my home.

I saw an electronic message sign on a road in my neighborhood.

I received information through my HOA.

I saw information on the Town's website, CRgov.com.

I saw information posted on social media (Facebook, Twitter, Instagram or Nextdoor).

I heard about it from a neighbor.

I did not receive notice.

Comments

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* 6. How did you obtain information about the potential access, sewer or water service disruption?

I read a letter or postcard that was mailed to my home.

I read a notice that was posted on the door to my home.

I saw an electronic message sign on a road in my neighborhood.

I received information through my HOA.

I saw information on the Town's website, CRgov.com.

I saw information posted on social media (Facebook, Twitter, Instagram or Nextdoor).

I heard about it from a neighbor.

I did not receive notice.

Comments

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* 7. There were delays and project scope changes in this project. How would you rate the notification of these changes?

Very good notification

Good notification

Neither good nor poor notification

Poor notification

Very poor notification

Comments

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* 8. What type of notification is your preference for project communication?

Door hanger

Letter

Postcard

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* 9. If you had a question, comment or concern, was it easy to contact Castle Rock Water?

Yes

Not applicable

Comment

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* 10. If you had a question, comment or concern, was it addressed in a timely manner?

Yes

Not applicable

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* 11. Please provide any additional feedback or comments on this project.

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* 12. Please provide your address. This information is for survey completion information only. Your responses will be kept confidential and not tied to your address.

Name

Address

Email Address

Phone Number