Introduction

This survey aims to get constructive feedback from our guests during their stay in our serviced apartments.

Your views are very important to us - please share them with us so we can continue to improve the quality of our accommodation service.


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* 1. Personal Information

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* 2. Accommodation - How did you hear about our service?

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* 3. Which apartment did you stay at?

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* 4. Please tell us the dates when you stayed

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* 5. What was the purpose of your visit?

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* 6. How would you rate the following stages in terms of efficiency and attention to detail?
Enquiry Stage

  Excellent Good Satisfactory Poor
Prompt reply:
Sufficient choice:
Price quoted:
Locations:
Availability:
Information offered:

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* 7. Booking Stage

  Excellent Good Satisfactory Poor
Information offered:
Payment terms:
Confirmation:

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* 8. Check-In Stage

  Excellent Good Satisfactory Poor
Clear instructions:
Welcome pack:
Overall Process:

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