Screen Reader Mode Icon Check SCREEN READER MODE to make this survey compatible with screen readers. Connected Vehicle Commerce Questionnaire Question Title * 1. With much discussion surrounding how lucrative Connected Vehicle Payments will be to the automotive industry, how long do you believe it will take before it becomes the widely adopted billion-dollar industry that studies have suggested? Less than 3 years 3-5 years 5-10 years More than 10 years OK Question Title * 2. OEMs have not settled on one approach to CVP, which model do you believe will prevail? Open Platform - where providers of the various services are branded potentially allowing more customer choice? Closed Platform – white label approach where OEMs connect with specific providers, but the service is OEM branded? Other (please specify) OK Question Title * 3. Rank in order what consumers will consider to be the biggest benefit to connected vehicle payments: (1 being highest & 6 being lowest) 1 2 3 4 5 6 Time saving and convenience Time saving and convenience 1 Time saving and convenience 2 Time saving and convenience 3 Time saving and convenience 4 Time saving and convenience 5 Time saving and convenience 6 Making available retail and merchant brands drivers want Making available retail and merchant brands drivers want 1 Making available retail and merchant brands drivers want 2 Making available retail and merchant brands drivers want 3 Making available retail and merchant brands drivers want 4 Making available retail and merchant brands drivers want 5 Making available retail and merchant brands drivers want 6 One stop shop solution for a multitude of needs One stop shop solution for a multitude of needs 1 One stop shop solution for a multitude of needs 2 One stop shop solution for a multitude of needs 3 One stop shop solution for a multitude of needs 4 One stop shop solution for a multitude of needs 5 One stop shop solution for a multitude of needs 6 Simplified expense tracking for fleet Simplified expense tracking for fleet 1 Simplified expense tracking for fleet 2 Simplified expense tracking for fleet 3 Simplified expense tracking for fleet 4 Simplified expense tracking for fleet 5 Simplified expense tracking for fleet 6 Increased driver safety using voice control Increased driver safety using voice control 1 Increased driver safety using voice control 2 Increased driver safety using voice control 3 Increased driver safety using voice control 4 Increased driver safety using voice control 5 Increased driver safety using voice control 6 Ease of integration into the driver’s routine Ease of integration into the driver’s routine 1 Ease of integration into the driver’s routine 2 Ease of integration into the driver’s routine 3 Ease of integration into the driver’s routine 4 Ease of integration into the driver’s routine 5 Ease of integration into the driver’s routine 6 OK Question Title * 4. When implementing CVP, should automakers: Embed the technology to provide total in-car connectivity? Use smartphone-based connectivity as a conduit? Use a hybrid of the above two? Other (please specify) OK Question Title * 5. Rank in order (most profitable to least profitable) vertical market in this space 1 2 3 4 5 6 7 8 Energy (eg. Gas, EV charging) Energy (eg. Gas, EV charging) 1 Energy (eg. Gas, EV charging) 2 Energy (eg. Gas, EV charging) 3 Energy (eg. Gas, EV charging) 4 Energy (eg. Gas, EV charging) 5 Energy (eg. Gas, EV charging) 6 Energy (eg. Gas, EV charging) 7 Energy (eg. Gas, EV charging) 8 Retail (eg. Food & beverage, entertainment) Retail (eg. Food & beverage, entertainment) 1 Retail (eg. Food & beverage, entertainment) 2 Retail (eg. Food & beverage, entertainment) 3 Retail (eg. Food & beverage, entertainment) 4 Retail (eg. Food & beverage, entertainment) 5 Retail (eg. Food & beverage, entertainment) 6 Retail (eg. Food & beverage, entertainment) 7 Retail (eg. Food & beverage, entertainment) 8 Content (Music, maps, information) Content (Music, maps, information) 1 Content (Music, maps, information) 2 Content (Music, maps, information) 3 Content (Music, maps, information) 4 Content (Music, maps, information) 5 Content (Music, maps, information) 6 Content (Music, maps, information) 7 Content (Music, maps, information) 8 Vehicle Personalization, Software Features, OTA Vehicle Personalization, Software Features, OTA 1 Vehicle Personalization, Software Features, OTA 2 Vehicle Personalization, Software Features, OTA 3 Vehicle Personalization, Software Features, OTA 4 Vehicle Personalization, Software Features, OTA 5 Vehicle Personalization, Software Features, OTA 6 Vehicle Personalization, Software Features, OTA 7 Vehicle Personalization, Software Features, OTA 8 Infrastructure (e.g. Parking, tolls etc) Infrastructure (e.g. Parking, tolls etc) 1 Infrastructure (e.g. Parking, tolls etc) 2 Infrastructure (e.g. Parking, tolls etc) 3 Infrastructure (e.g. Parking, tolls etc) 4 Infrastructure (e.g. Parking, tolls etc) 5 Infrastructure (e.g. Parking, tolls etc) 6 Infrastructure (e.g. Parking, tolls etc) 7 Infrastructure (e.g. Parking, tolls etc) 8 Insurance Insurance 1 Insurance 2 Insurance 3 Insurance 4 Insurance 5 Insurance 6 Insurance 7 Insurance 8 Maintenance & Repair Maintenance & Repair 1 Maintenance & Repair 2 Maintenance & Repair 3 Maintenance & Repair 4 Maintenance & Repair 5 Maintenance & Repair 6 Maintenance & Repair 7 Maintenance & Repair 8 Other (please specify) OK Question Title * 6. In your opinion which OEM if any, is leading the way with regards Connected Vehicle Payments? OK Question Title * 7. In your opinion what is the most sensible solution to potential data & security issues? Tokenisation Blockchain Mobile only implementation In-built intrusion & detection systems Other (please specify) OK Question Title * 8. What is the biggest barrier to CVP adoption? Data & Security issues Consumers content with using mobile phone payments Lack of industry collaboration Lack of industry standardisation & regulation UX and Driver Safety Other (please specify) OK Question Title * 9. How important will digital identity be for widespread Connected Vehicle Payments use? Very important – crucial Somewhat important Not important Don’t know OK Question Title * 10. Which user identification or authentication technology would be most helpful for implementation of payments in the vehicle? Iris recognition Fingerprint Detection PIN Smartphone Behavioral identifiers Other OK Question Title * 11. Will security fears prevent customers opting to put their financial details into their car dash? Yes (if yes – please state how the industry could overcome this fear?) No They will in time Answer OK Question Title * 12. Email Address: OK SUBMIT
