This quick survey, by the International Advisory Firm Konfidants, takes only 3 minutes to complete. We are grateful for your participation. You can reach us at advisory@konfidants.com or www.konfidants.com

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* 1. How often do you make purchases online or from Social Media compared to Physical shops/Markets

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* 2. How often do you use the following online platforms to make purchases? (Select an answer for each platform)

  Very Often Often Sometimes Rarely Never
Instagram
Facebook
Whatsapp
Twitter
Glovo
Jumia
Others

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* 3. What payment method/channel do you often use for your purchases?

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* 4. Which of the following do you use most often? (Please select up to 3)

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* 5. Why did you choose your current payment service provider(eg. momo, payment apps etc.) (select the most important reason)

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* 6. What is your opinion on the following costs associated with online purchases?

  Way too Costly A bit too Costly Just right Cheap
Delivery Charges
Digital Payment Charges (Momo charges, app charges, etc.)

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* 7. What has been your usage of Mobile Money, per the following, in the past 10 days? (Rank your usage for each of the following uses with 1 being the most common for you and 6 being the least common)

  1 2 3 4 5 6 Never
Utility Bills (Water, Electricity, etc.)
Paying for other goods and services
Transferring to family & Friends 
Social or religious contributions & donations
Sports Betting
Accessing Government services (Fees for NHIS, Passport Application etc.)

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* 8. What is the average amount of Mobile Money payments you make (send) weekly?

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* 9. What is the average amount your Mobile Money account is credited with weekly (eg. deposits, payments and transfers received etc.?)

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* 10. Do you think Mobile Money transactions will be taxed in the near future? Explain.

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* 11. If Mobile Money was taxed, how would it affect your usage?

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* 12. What will be your stance on a mobile money transaction tax that is instituted for the following reasons?

  Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree
Tax on mobile money to be refunded when you file your tax returns
As VAT on products purchased online
Tax to support Health Insurance
Tax to support Free SHS
Tax to support youth employment programmes

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* 13. What is your current employment status

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* 14. Select your age group.

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* 15. What is your highest achieved educational level?

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* 16. What is your gender?

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* 17. Please provide an email we can reach you on for the gift voucher if you win (optional)

0 of 18 answered
 

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