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* 1. On a scale of 1-10, how likely are you to recommend GenesisCare oncology services to a colleague?

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* 2. Thinking about the referral process as a whole, how would you rate the ease of the referral process via:

  Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied N/A
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* 3. Thinking about your experience of GenesisCare, how would you rate:

  Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied
Your overall satisfaction with our staff?
The responsiveness of GenesisCare clinical staff?  
The helpfulness and efficiency of GenesisCare administrative staff? 
The quality of clinical care

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* 4. Thinking about how GenesisCare communicates with you, how would you rate:

  Very dissatisfied Dissatisfied Neither satisfied nor dissatisfied Satisfied Very satisfied
Communication regarding your patient? (i.e. pre, during and post treatment)
The quality of our written communication with you?

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* 5. Thinking about the referral process and our communication, how could the referral process be improved? (Optional)

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* 6. When speaking with your patients, how easy is it:

  Very difficult Difficult Neither easy nor difficult Easy Very easy N/A
To articulate the benefits of being treated at GenesisCare?
For you to bring up the subject of private medical insurance or self-pay for private treatment?
For patients to navigate the approvals process for private medical insurance?

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* 7. What could we do to enhance your experience of referring to GenesisCare? (Optional)

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* 8. Are you aware that GenesisCare:

  Yes No Unsure
We will see your patient within a one-week timeframe?
Can provide the full end-to-end oncology pathway including diagnostics, one stop clinics and chemotherapy in addition to radiotherapy treatment under one roof?
Offer patients free transport, bespoke exercise, wellbeing and counselling programmes free of charge?

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* 10. Where are you located?

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* 11. If you would like James McArthur - General Manager to call you to discuss your feedback, please leave your name (Optional)

0 of 11 answered
 

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