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Please take a few minutes a fill out this confidential patient opinion survey. Our ultimate goal is to provide excellent care in the best possible setting. Because we want you to be satisfied, we are interested in your views about the services we provide. Your suggestions can help us better meet your needs in the future. Thanks in advance for your help.
I. OUR PRACTICE
Is our office location convenient for you?

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* 1. Is our office location convenient for you?

Are the parking facilities adequate?

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* 2. Are the parking facilities adequate?

Do our office hours accommadate your needs?

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* 3. Do our office hours accommadate your needs?

Is our waiting room comfortable?

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* 4. Is our waiting room comfortable?

Is the reading material in the waiting room up-to-date and interesting?

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* 5. Is the reading material in the waiting room up-to-date and interesting?

Is the examining room comfortable?

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* 6. Is the examining room comfortable?

II. APPOINTMENT HANDLING
When you call our office, are the telephones answered promptly?

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* 8. When you call our office, are the telephones answered promptly?

Is our answering service responsive to your needs?

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* 9. Is our answering service responsive to your needs?

Have you been put on hold for long periods?

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* 10. Have you been put on hold for long periods?

Do you receive prompt appointments?

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* 11. Do you receive prompt appointments?

If you were kept waiting, did a staff member explain the reason?

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* 14. If you were kept waiting, did a staff member explain the reason?

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