FY24 CS2 Explore Your Imagination STB | Oct 27-29

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* Thank you for attending our Kansas City Symphony Classical concert and completing this survey; we very much appreciate your time and opinions.

1. Thinking about your entire experience (not just the concert itself), how would you rate your total concert experience?

Outstanding

Very good

Good

Fair

Poor

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* 2. What was especially appealing or most memorable for you?

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* 3. Were any aspects negative or problematic for you?

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* 4. Again, thinking about the overall experience, how much did you expect to enjoy this concert prior to attending? I thought it would be:

Extremely enjoyable

Very enjoyable

Somewhat enjoyable

Not that enjoyable

Not at all enjoyable

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* 5. How much did you enjoy this overall concert experience? I thought it was:

Extremely enjoyable

Very enjoyable

Somewhat enjoyable

Not that enjoyable

Not at all enjoyable

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* 6. Please rate your experiences, selecting Not Applicable for aspects that didn't apply to you on this occasion.

	Outstanding	Very Good	Good	Fair	Poor	Not Applicable
Pre-concert lobby activities/atmosphere	Pre-concert lobby activities/atmosphere Outstanding	Pre-concert lobby activities/atmosphere Very Good	Pre-concert lobby activities/atmosphere Good	Pre-concert lobby activities/atmosphere Fair	Pre-concert lobby activities/atmosphere Poor	Pre-concert lobby activities/atmosphere Not Applicable
Lobby organization/ease of getting around	Lobby organization/ease of getting around Outstanding	Lobby organization/ease of getting around Very Good	Lobby organization/ease of getting around Good	Lobby organization/ease of getting around Fair	Lobby organization/ease of getting around Poor	Lobby organization/ease of getting around Not Applicable
Overall concert performance	Overall concert performance Outstanding	Overall concert performance Very Good	Overall concert performance Good	Overall concert performance Fair	Overall concert performance Poor	Overall concert performance Not Applicable
Overall intermission experience	Overall intermission experience Outstanding	Overall intermission experience Very Good	Overall intermission experience Good	Overall intermission experience Fair	Overall intermission experience Poor	Overall intermission experience Not Applicable
Overall level of customer service	Overall level of customer service Outstanding	Overall level of customer service Very Good	Overall level of customer service Good	Overall level of customer service Fair	Overall level of customer service Poor	Overall level of customer service Not Applicable
Sense of feeling welcomed at Kauffman Center	Sense of feeling welcomed at Kauffman Center Outstanding	Sense of feeling welcomed at Kauffman Center Very Good	Sense of feeling welcomed at Kauffman Center Good	Sense of feeling welcomed at Kauffman Center Fair	Sense of feeling welcomed at Kauffman Center Poor	Sense of feeling welcomed at Kauffman Center Not Applicable
Post-concert experience in Kauffman Center	Post-concert experience in Kauffman Center Outstanding	Post-concert experience in Kauffman Center Very Good	Post-concert experience in Kauffman Center Good	Post-concert experience in Kauffman Center Fair	Post-concert experience in Kauffman Center Poor	Post-concert experience in Kauffman Center Not Applicable

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* 7. When patrons arrived at Kauffman Center they were greeted by a new lobby experience. How would you describe what the lobby experience was like for you and how it impacted your experience with the concert itself/your engagement with the music?

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* 8. How likely are you to attend another Kansas City Symphony Classical concert within the next 12 months?

Extremely likely

Very likely

Somewhat likely

Not too likely

Not at all likely

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* 9. Please feel free to comment on how this experience might influence your decision to attend another KCS Classical concert in the near future.

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* Thanks so much; we have just a few last questions about you.

10. Was this your first time attending a KCS Classical concert?

Yes

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* 11. Do you have any type of multiple-concert subscription package this season?

Yes

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* 12. With what gender do you identify?

Male

Female

Non-binary/gender non-conforming

Prefer not to answer

I prefer to self-identify:

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* 13. What category reflects your age?

< 18

18 - 24

25 - 39

40 - 59

60 - 74

75+

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* 14. Are you...(select all that apply)

Asian/Asian-American

Black/African-American/African

Latinx/Hispanic

Middle Eastern or North African

Multi-racial/Mixed

Native American/Alaska Native

Pacific Islander/Native Hawaiian

White/Caucasian

Prefer not to answer

Other:

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* 15. Do you have any additional comments or suggestions that you'd like to share with Kansas City Symphony?

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* 16. If we have questions about your concert experience could we possibly contact you for additional feedback?

Yes, and please enter me into the drawing to receive two free tickets to an upcoming concert

No thanks

I prefer no contact, but please enter me into the drawing to receive two free tickets to an upcoming concert

If you would like to provide feedback or be entered into the drawing, please provide your name, email and phone number:

Thank you for taking the time to answer these questions. We hope to see you soon at another Kansas City Symphony performance.

FY24 CS2 Explore Your Imagination STB | Oct 27-29 | 2023

EXPLORE YOUR IMAGINATION | OCT 27-29 | 2023

Question Title

* Thank you for attending our Kansas City Symphony Classical concert and completing this survey; we very much appreciate your time and opinions.

1. Thinking about your entire experience (not just the concert itself), how would you rate your total concert experience?

Question Title

* 2. What was especially appealing or most memorable for you?

Question Title

* 3. Were any aspects negative or problematic for you?

Question Title

* 4. Again, thinking about the overall experience, how much did you expect to enjoy this concert prior to attending? I thought it would be:

Question Title

* 5. How much did you enjoy this overall concert experience? I thought it was:

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* 6. Please rate your experiences, selecting Not Applicable for aspects that didn't apply to you on this occasion.

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* 7. When patrons arrived at Kauffman Center they were greeted by a new lobby experience. How would you describe what the lobby experience was like for you and how it impacted your experience with the concert itself/your engagement with the music?

Question Title

* 8. How likely are you to attend another Kansas City Symphony Classical concert within the next 12 months?

Question Title

* 9. Please feel free to comment on how this experience might influence your decision to attend another KCS Classical concert in the near future.

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* Thanks so much; we have just a few last questions about you.

10. Was this your first time attending a KCS Classical concert?

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* 11. Do you have any type of multiple-concert subscription package this season?

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* 12. With what gender do you identify?

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* 13. What category reflects your age?

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* 14. Are you...(select all that apply)

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* 15. Do you have any additional comments or suggestions that you'd like to share with Kansas City Symphony?

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* 16. If we have questions about your concert experience could we possibly contact you for additional feedback?

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* Thank you for attending our Kansas City Symphony Classical concert and completing this survey; we very much appreciate your time and opinions.1. Thinking about your entire experience (not just the concert itself), how would you rate your total concert experience?

Question Title

* 2. What was especially appealing or most memorable for you?

Question Title

* 3. Were any aspects negative or problematic for you?

Question Title

* 4. Again, thinking about the overall experience, how much did you expect to enjoy this concert prior to attending? I thought it would be:

Question Title

* 5. How much did you enjoy this overall concert experience? I thought it was:

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* 6. Please rate your experiences, selecting Not Applicable for aspects that didn't apply to you on this occasion.

Question Title

* 7. When patrons arrived at Kauffman Center they were greeted by a new lobby experience. How would you describe what the lobby experience was like for you and how it impacted your experience with the concert itself/your engagement with the music?

Question Title

* 8. How likely are you to attend another Kansas City Symphony Classical concert within the next 12 months?

Question Title

* 9. Please feel free to comment on how this experience might influence your decision to attend another KCS Classical concert in the near future.

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* Thanks so much; we have just a few last questions about you.10. Was this your first time attending a KCS Classical concert?

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* 11. Do you have any type of multiple-concert subscription package this season?

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* 12. With what gender do you identify?

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* 13. What category reflects your age?

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* 14. Are you...(select all that apply)

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* 15. Do you have any additional comments or suggestions that you'd like to share with Kansas City Symphony?

Question Title

* 16. If we have questions about your concert experience could we possibly contact you for additional feedback?

* Thank you for attending our Kansas City Symphony Classical concert and completing this survey; we very much appreciate your time and opinions.

1. Thinking about your entire experience (not just the concert itself), how would you rate your total concert experience?

* Thanks so much; we have just a few last questions about you.

10. Was this your first time attending a KCS Classical concert?