Client Services Survey

Question Title

* 1. Please enter the name of your agent

Question Title

* 2. How likely is it that you would recommend your agent to a friend or colleague?

Not at all likely

Extremely likely

0

1

2

3

4

5

6

7

8

9

10

0

1

2

3

4

5

6

7

8

9

10

Question Title

* 3. How likely is it that you would recommend Funkhouser Real Estate Group to a friend or colleague?

Not at all likely

Extremely likely

0

1

2

3

4

5

6

7

8

9

10

0

1

2

3

4

5

6

7

8

9

10

Question Title

* 4. How satisfied are you with the service you received?

	Extremely Satisfied	Satisfied	Somewhat Satisfied	Somewhat Dissatisfied	Dissatisfied
Your agent answered your questions in an understandable and timely manner.	Your agent answered your questions in an understandable and timely manner. Extremely Satisfied	Your agent answered your questions in an understandable and timely manner. Satisfied	Your agent answered your questions in an understandable and timely manner. Somewhat Satisfied	Your agent answered your questions in an understandable and timely manner. Somewhat Dissatisfied	Your agent answered your questions in an understandable and timely manner. Dissatisfied
Unanticipated issues were handled appropriately.	Unanticipated issues were handled appropriately. Extremely Satisfied	Unanticipated issues were handled appropriately. Satisfied	Unanticipated issues were handled appropriately. Somewhat Satisfied	Unanticipated issues were handled appropriately. Somewhat Dissatisfied	Unanticipated issues were handled appropriately. Dissatisfied
Communications met your expectations.	Communications met your expectations. Extremely Satisfied	Communications met your expectations. Satisfied	Communications met your expectations. Somewhat Satisfied	Communications met your expectations. Somewhat Dissatisfied	Communications met your expectations. Dissatisfied
You were confident in your agent's knowledge.	You were confident in your agent's knowledge. Extremely Satisfied	You were confident in your agent's knowledge. Satisfied	You were confident in your agent's knowledge. Somewhat Satisfied	You were confident in your agent's knowledge. Somewhat Dissatisfied	You were confident in your agent's knowledge. Dissatisfied
Your agent exhibited professionalism.	Your agent exhibited professionalism. Extremely Satisfied	Your agent exhibited professionalism. Satisfied	Your agent exhibited professionalism. Somewhat Satisfied	Your agent exhibited professionalism. Somewhat Dissatisfied	Your agent exhibited professionalism. Dissatisfied
Overall satisfaction of your agent.	Overall satisfaction of your agent. Extremely Satisfied	Overall satisfaction of your agent. Satisfied	Overall satisfaction of your agent. Somewhat Satisfied	Overall satisfaction of your agent. Somewhat Dissatisfied	Overall satisfaction of your agent. Dissatisfied

Question Title

* 5. How did you hear about Funkhouser Real Estate Group?

Referred by friend or family

Referred by relocation company or employer

Past client

Internet search

Signage

Print Ad

Radio Ad

Television Ad

Other (please specify)

Question Title

* 6. Please provide comments about your experience with your agent and Funkhouser Real Estate Group:

Question Title

* 7. May we use your comments for promotional purposes?

Yes

No

Question Title

* 8. Please provide your name (optional)