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Lake County Office of Fire Rescue
Customer Satisfaction Survey

To our valued customers:

Direct feedback from you, our customer, is our best method to measure the quality assurance on the many services provided by Lake County Fire Rescue.  Please take this opportunity to help us evaluate these service(s) through your experience.

Thank you.
1.Date of Service Rendered(Required.)
Date
2.Enter the Property Address where Service was provided(Required.)
3.What contact did you have with Lake County Fire Rescue? (Emergency Services)
Please select from dropdown below.(Required.)
4.What contact did you have with Lake County Fire Rescue? (Non-Emergency Services)
Please select from dropdown below.(Required.)
5.Please rate our customer service performance in the following categories:(Required.)
Excellent
Very Good
Average
Fair
Poor
N/A
Appeared knowledgeable about the job being performed?
Provided service in a timely and professional manner?
Professional in appearance and demeanor?
Answered my questions / concerns clearly and completely?
Courteous and helpful?
Overall, satisfaction of service(s)?
6.Would you like a follow-up call? (If yes, please provide your name and phone number below.)
7.Contact information (optional):
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