Online Client Feedback Questionnaire

We are interested in learning your opinions about the service provided by FMG Engineering, through a few short questions that take less than 3 minutes to answer. Once you have completed all your feedback and reach the end of the survey please make sure you press the "DONE" button. Let's get started.

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* 1. Who were the main FMG staff or departments you dealt with?

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* 2. How would you rate FMG's performance at:

	Unsatisfied	Slightly Unsatisfied	Satisfied	Very Satisfied	Extremely Satisfied	N/A
Meeting the agreed project scope	Meeting the agreed project scope Unsatisfied	Meeting the agreed project scope Slightly Unsatisfied	Meeting the agreed project scope Satisfied	Meeting the agreed project scope Very Satisfied	Meeting the agreed project scope Extremely Satisfied	Meeting the agreed project scope N/A
Providing valuable insight and advice you can trust	Providing valuable insight and advice you can trust Unsatisfied	Providing valuable insight and advice you can trust Slightly Unsatisfied	Providing valuable insight and advice you can trust Satisfied	Providing valuable insight and advice you can trust Very Satisfied	Providing valuable insight and advice you can trust Extremely Satisfied	Providing valuable insight and advice you can trust N/A
Our team working well with yours	Our team working well with yours Unsatisfied	Our team working well with yours Slightly Unsatisfied	Our team working well with yours Satisfied	Our team working well with yours Very Satisfied	Our team working well with yours Extremely Satisfied	Our team working well with yours N/A
Providing our service in a timely manner	Providing our service in a timely manner Unsatisfied	Providing our service in a timely manner Slightly Unsatisfied	Providing our service in a timely manner Satisfied	Providing our service in a timely manner Very Satisfied	Providing our service in a timely manner Extremely Satisfied	Providing our service in a timely manner N/A
The technical knowledge and capability of our people	The technical knowledge and capability of our people Unsatisfied	The technical knowledge and capability of our people Slightly Unsatisfied	The technical knowledge and capability of our people Satisfied	The technical knowledge and capability of our people Very Satisfied	The technical knowledge and capability of our people Extremely Satisfied	The technical knowledge and capability of our people N/A
Delivering value for money	Delivering value for money Unsatisfied	Delivering value for money Slightly Unsatisfied	Delivering value for money Satisfied	Delivering value for money Very Satisfied	Delivering value for money Extremely Satisfied	Delivering value for money N/A

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* 3. Did FMG:

	Yes	No
Follow safe work practices and perform duties safely?	Follow safe work practices and perform duties safely? Yes	Follow safe work practices and perform duties safely? No
Fulfill our environmental management duties?	Fulfill our environmental management duties? Yes	Fulfill our environmental management duties? No

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* 4. How likely is it that you would recommend FMG Engineering to a friend or colleague?

Not at all likely

Extremely likely

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1

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10

0

1

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10

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* 5. What is the main reason you gave this score?

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* 6. Do you have any other comments you'd like to make?

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* 7. Please enter your company/customer name and your name

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* 8. Please enter the FMG Job Number or property address for the most recent work we have completed.

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* 9. Do you give permission to publish testimonial/comments for marketing purposes

Yes

No

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* 10. If so, please provide your preferred name to accompany your testimonial/comments