Whiteco Pool Solutions Survey Question Title * 1. What is your hotel name (include city name, in the format of, "Residence Inn Omaha", or "Element Houston", etc.)? Question Title * 2. Does your Whiteco technician visit your hotel every month, and at the same intervals? Yes No If "No", at what frequency does your technician visit the hotel? Question Title * 3. If/when there are problems with your pool or spa does your technician repair the problem, and then explain what caused the problem, demonstrating to your maintenance team how to prevent the problem in the future? Yes No If "No", please explain. Question Title * 4. Does Whiteco call your hotel to determine if and how many chemicals you will need for the following month? Yes No Question Title * 5. Do you often have to call your technician back to the property during the month because the chemicals do not remain at the proper levels? Yes No Question Title * 6. When Whiteco is asked to perform a service call, do they show up in a timely manner? Yes No Question Title * 7. Has your pool or spa been shut down due to a chemical imbalance, either by hotel staff or a health inspector? Yes No If "Yes", please give details. Question Title * 8. Does your technician arrive during normal business hours? Yes No If "No", when do they typically arrive? Question Title * 9. Has the Whiteco technician for your property ever asked the maintenance team to repair any Whiteco equipment (over the phone, for example)? Yes No If "Yes", please give details. Question Title * 10. What is your current monthly service charge for Whiteco's services? Question Title * 11. On a scale of 1 to 10, 1 being extremely unsatisfied, and 10 being completely satisfied, what is your overall level of satisfaction with Whiteco Pool Services? 1 10 Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 12. Any general comments you'd like to share regarding Whiteco, or any other pool/spa related systems or service? Submit