EXIT

Patient Satisfaction Survey - Rate Your Visit

Please rate your most recent visit to The Family Health Centers.

Question Title

* 1. Ease of scheduling your appointment

Excellent

Good

Average

Below Average

Poor

N/A

Question Title

* 2. Cleanliness and appearance of our facility

Excellent

Good

Average

Below Average

Poor

N/A

Question Title

* 3. Wait time for the provider

Excellent

Good

Average

Below Average

Poor

N/A

Question Title

* 4. Respect and courtesy shown by the front desk staff

Excellent

Good

Average

Below Average

Poor

N/A

Question Title

* 5. Respect and courtesy shown by our nursing staff

Excellent

Good

Average

Below Average

Poor

N/A

Question Title

* 6. Overall care you received from your Provider

Excellent

Good

Average

Below Average

Poor

N/A

Question Title

* 7. Overall care you received during Lab Work, X-Rays or Bone Density Screenings

Excellent

Good

Average

Below Average

Poor

N/A

Question Title

* 8. Clarity of treatment plan and/or follow-up instructions

Excellent

Good

Average

Below Average

Poor

N/A

Question Title

* 9. Ease of access to members of our Patient Care Team before and after your appointment

Excellent

Good

Average

Below Average

Poor

N/A

Question Title

* 10. Location of your most recent appointment.

Downtown Asheville, upper level

Downtown Asheville, lower level

Arden

Hominy Valley

Appointment was a Telehealth / Virtual visit

Question Title

* 11. Likelihood of returning to The Family Health Centers for future care

Very likely

Somewhat likely

Not sure

Somewhat unlikely

Very unlikely

N/A

Question Title

* 12. Likelihood of recommending The Family Health Centers to family or friends

Very likely

Somewhat likely

Not sure

Somewhat unlikely

Very unlikely

N/A

This survey was sent via the secure, HIPAA-compliant version of Survey Monkey. The Family Health Centers is not able to identify any patient who completes the survey. Your satisfaction is important to us. If you would like to speak with The Family Health Centers about your recent visit, please leave a message at (828) 210-3702. We will return your call within two business days.