FHBA Website & Services Survey Question Title * 1. Have you browsed our website FHBA.com.au before? Yes (once) Yes (2-5 Times) Yes (6 + times) No I haven't visited FHBA.com.au Question Title * 2. When you have visited FHBA.com.au is there something in particular you have been looking for? First Home Owner Grant (FHOG) & Incentives info Home Loan advice / deals Properties Tips & news Just Looking around Other (please specify) Question Title * 3. We have found Saving for a deposit is one of the biggest challenges for aspiring first home buyers. Would you use a Savings program providing the following features: - Regular 1-on-1 consultations during your savings journey - Comprehensive deposit saving guide, detailed saving tips, motivational case studies & saving tools - Interactive & live budget tool syncing your financial accounts so you can monitor & evaluate your spending/saving behaviour - Platform whereby you can track your deposit saving goals to ensure you are on track - Providing education on grants/incentives you may eligible for and preparing you for obtaining your first loan and buying your first home Use it, provided it was priced under $50 a month Use it, provided it was priced under $30 a month Use it, only if its free Not use it Other (please state what else you are looking for in a program like this) Question Title * 4. Did you know that a Real Estate Agent works for the seller/vendor, and a Buyers Agent works solely for the buyer. To protect you against Real Estate Agents would you look at engaging the services of a Buyers Program assisting first home buyers? Yes, I would love a strategy session and detailed report from a Buyers Agent to help, provided the fee was reasonable Yes, I would love to use the full service of a buyers agent from assisting me find a property through to negotiation with the real estate agents Yes, I would love to use the full service of a buyers agent from assisting me find a property through to negotiation only if I can add their service fees to my home loan and pay it over the life of the loan No, but I would love some data or information before I commence house hunting No, I would rather do it myself Question Title * 5. When you go to obtain finance for your first home loan, what is the MOST important factor to you: Someone I can meet face to face and trust to walk me through the whole finance process Someone I can talk to (via Phone/Skype/Email) and trust to walk me through the whole finance process Someone showing me an analysis of the best home loan deals available to me Getting the loan with a bank I know & trust, e.g. Big 4 Bank An online tool/service that allows me to compare and select the best home loan based on my criteria Question Title * 6. As part of the Buyers Program, if the FHBA team were able to manage the various service providers you require when purchasing your first home (with the services being priced at market or even less), would this be something you would utilise to assist you throughout your journey? Yes, if it was free Yes, and I would be willing to pay a small fee for it No Maybe, depends on $$$ Question Title * 7. When obtaining a service in relation to property, what is the number one most important factor to you: The service saves me time The service makes buying a home easier (not as confusing) The service saves me money The service is affordable (low cost) Question Title * 8. In a few words, how do you think we can improve our website and/or our service offering? Question Title * 9. Where do you think you will benefit most from using our website? Question Title * 10. Please fill in your details to receive updates and to go into the draw to WIN a Free Savings Program Pack for one year (Valued at $348) This will be drawn on 01 October 2016, with the winner to be notified via email after the draw! Please note this section is optional. Your personal details will not be shared with anyone outside of First Home Buyers Australia. Name Email Address FINISH