FHBA Website & Services Survey

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* 1. Have you browsed our website FHBA.com.au before?

Yes (once)

Yes (2-5 Times)

Yes (6 + times)

No I haven't visited FHBA.com.au

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* 2. When you have visited FHBA.com.au is there something in particular you have been looking for?

First Home Owner Grant (FHOG) & Incentives info

Home Loan advice / deals

Properties

Tips & news

Just Looking around

Other (please specify)

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* 3. We have found Saving for a deposit is one of the biggest challenges for aspiring first home buyers. Would you use a Savings program providing the following features:
- Regular 1-on-1 consultations during your savings journey
- Comprehensive deposit saving guide, detailed saving tips, motivational case studies & saving tools
- Interactive & live budget tool syncing your financial accounts so you can monitor & evaluate your spending/saving behaviour
- Platform whereby you can track your deposit saving goals to ensure you are on track
- Providing education on grants/incentives you may eligible for and preparing you for obtaining your first loan and buying your first home

Use it, provided it was priced under $50 a month

Use it, provided it was priced under $30 a month

Use it, only if its free

Not use it

Other (please state what else you are looking for in a program like this)

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* 4. Did you know that a Real Estate Agent works for the seller/vendor, and a Buyers Agent works solely for the buyer. To protect you against Real Estate Agents would you look at engaging the services of a Buyers Program assisting first home buyers?

Yes, I would love a strategy session and detailed report from a Buyers Agent to help, provided the fee was reasonable

Yes, I would love to use the full service of a buyers agent from assisting me find a property through to negotiation with the real estate agents

Yes, I would love to use the full service of a buyers agent from assisting me find a property through to negotiation only if I can add their service fees to my home loan and pay it over the life of the loan

No, but I would love some data or information before I commence house hunting

No, I would rather do it myself

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* 5. When you go to obtain finance for your first home loan, what is the MOST important factor to you:

Someone I can meet face to face and trust to walk me through the whole finance process

Someone I can talk to (via Phone/Skype/Email) and trust to walk me through the whole finance process

Someone showing me an analysis of the best home loan deals available to me

Getting the loan with a bank I know & trust, e.g. Big 4 Bank

An online tool/service that allows me to compare and select the best home loan based on my criteria

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* 6. As part of the Buyers Program, if the FHBA team were able to manage the various service providers you require when purchasing your first home (with the services being priced at market or even less), would this be something you would utilise to assist you throughout your journey?

Yes, if it was free

Yes, and I would be willing to pay a small fee for it

Maybe, depends on $$$

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* 7. When obtaining a service in relation to property, what is the number one most important factor to you:

The service saves me time

The service makes buying a home easier (not as confusing)

The service saves me money

The service is affordable (low cost)

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* 8. In a few words, how do you think we can improve our website and/or our service offering?

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* 9. Where do you think you will benefit most from using our website?

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* 10. Please fill in your details to receive updates and to go into the draw to WIN a Free Savings Program Pack for one year (Valued at $348) This will be drawn on 01 October 2016, with the winner to be notified via email after the draw! Please note this section is optional. Your personal details will not be shared with anyone outside of First Home Buyers Australia.

Name

Email Address