Discover how much you know about giving effective feedback

When we talk about feedback (usually with a cringy, apprehensive stomach) we tend to focus on how to give feedback. Research is telling us though, that it’s really important to focus on how to receive feedback. And yes, that’s a learnable skill. The Learning and Development Roundtable “The surprising skill you didn’t know you needed when giving feedback” does just that.

And here’s a quick survey to help you discover just how much you know about giving effective feedback. You’ll get one point for every correct answer. When you’re finished, click ‘done’ and you’ll see your results.

The survey takes about 3 minutes to fill in.

Let’s begin…

Cheers,
Lee-Anne Ragan

This learning well moment is brought to you by Rock.Paper.Scissors Inc. - helping change-makers learn, laugh, and lead.
www.RockPaperScissorsInc.com

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* 1. "Telling people what we think of their performance helps them thrive and excel."

True

False

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* 2. Telling people how we think they should improve helps people to learn.

True

False

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* 3. In general, people are more aware of your weaknesses than you are.

True

False

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* 4. The process of learning is like filling up an empty vessel. You lack certain abilities you need to acquire, so your colleagues should teach them to you.

True

False

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* 5. “Great performance is universal, analyzable and describable, and that once defined, it can be transferred from one person to another.”

True

False

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* 6. “With feedback about what excellence looks like, you are able to understand where you fall short and then strive to remedy your shortcomings.”

True

False

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* 7. The more we focus on the above statements the more learning and productivity will occur.

True

False

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* 8. Our feedback is deeply coloured by our own views, understanding of what we’re giving feedback, and “our own sense of what good looks like for a particular competency.”

True

False

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* 9. More than half of your rating of someone else reflects your own characteristics, not theirs.

True

False

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* 10. “Feedback is more distortion than truth.”

True

False

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* 11. “We think we are a reliable rater of others.”

True

False

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* 12. “The only realm in which humans are an unimpeachable source of truth is that of their own feelings and experiences.”

True

False

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* 13. “Learning is less a function of adding something that isn't here than it is of recognizing, reinforcing and refining what is already there.”

True

False

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* 14. “Focusing on our strengths catalyzes learning, attention to our weaknesses smothers it.” Focusing on shortcomings and gaps impairs learning.

True

False

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* 15. Research shows that asking people what they need to correct tends to light up the sympathetic nervous system, the ‘fight of flight’ system, “which mutes the other parts of the brain and allows us to focus only on the information most necessary to survive.”

True

False

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* 16. When we want to help our colleagues excel we should:

Look for the outcome. “Yes! That!”

Point out where they need to improve.

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* 17. The following questions ask you to pick which alternative is the best language to use when trying to help colleagues excel. Pick one.

Can I give you some feedback?

Here’s my reaction.

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* 18. Pick the one that best represents the language to use when trying to help a colleague excel.

Here are three things that really worked for me. What was going through your mind when you did them?

Good job!

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* 19. Pick the one that best represents the language to use when trying to help a colleague excel.

Here’s what I would do.

Here's what you should do.

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* 20. Pick the one that best represents the language to use when trying to help a colleague excel.

Here’s where you need to improve.

Here's what worked best for me, and here’s why.

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* 21. Pick the one that best represents the language to use when trying to help a colleague excel.

When you did x I felt y or I didn’t get that.

That didn’t really work.

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* 22. Pick the one that best represents the language to use when trying to help a colleague excel.

You need to be more responsible.

When I don’t hear from you, I worry that we’re not on the same page.

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* 23. Pick the one that best represents the language to use when trying to help a colleague excel.

I’m struggling to understand your plan.

You lack strategic thinking.

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* 24. Pick the one that best represents the language to use when trying to help a colleague excel.

What do you feel you’re struggling with, and what have you done in the past that’s worked in a similar situation?

You should x (in response to a request for advice).

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* 25. Pick the one that best represents the language to use when trying to help a colleague excel.

You need to improve your communication skills.

Here’s exactly where you started to lose me.

Thanks for your time! Click done to get your score.