Fabricators Survey

Thank you for participating in this important survey!
We would like to thank you for your continued loyalty and support as we continually strive to provide you with the highest quality products and service. We appreciate your continued input on the many ways we can improve our offerings, as well as your business. We look forward to continuing our successful partnership throughout 2025 and the years to come.
This survey should take about 4 minutes to complete. Your responses will only be used internally by Caesarstone. At the end of the survey, you’ll have the opportunity to enter a draw to win a gift card valued at $150 dollars.
1.Which materials do you typically work with? (Check all that apply)(Required.)
2.What percentage of the materials you work with are typically quartz versus porcelain?(Required.)
3.How likely are you to recommend Caesarstone to your customer?
(Rank from 1 to 10 with 1 being the least important and 10 being the most)
(Required.)
1
10
4.Please rate each of the following on how much each makes you feel valued and/or appreciated as a Caesarstone dealer.
(Answers 1 =Not at all valued, 2, 3, 4, 5 = Extremely valued)
(Required.)
Not at all valued
Minimally valued
Neutral
Partially valued
Extremely valued
A good relationship with Caesarstone sales representatives
A good relationship with Caesarstone's Customer Experience Representative
Being mentioned on Caesarstone's Social media (such as Facebook, LinkedIn, and Instagram)
Being listed on Caesarstone's website
Participating in Caesarstone training and webinars
Receiving promotional items
Being invited to Caesarstone's special events
5.How satisfied are you with the following Caesarstone products/features?(Required.)
Extremely dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Extremely Satisfied
Caesarstone porcelain
Caesarstone quartz
Product quality
Colour selection available in jumbo size
Caesarstone products overall
6.How satisfied are you with the overall customer service you receive from Caesarstone including your sales representative, client experience and product delivery service?(Required.)
7.Which of the following do you believe is the most important for enhancing our product delivery?(Required.)
8.How satisfied are you with the following Caesarstone marketing materials?(Required.)
Extremely dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Extremely Satisfied
N/A
Quantity of samples
Quality of samples
Size of samples
Design of sample tower
In-store branding (such as logos)
Product training
9.How satisfied are you with the following Caesarstone training materials?(Required.)
Extremely dissatisfied
Somewhat dissatisfied
Neutral
Somewhat satisfied
Extremely Satisfied
N/A
Product knowledge / Lunch and Learns
Master of Stone modules
Fabrication and Installation guide
Care and Maintenance Manual
10.What type of Caesarstone training seminar/webinar are you most likely to attend? Check all that apply.(Required.)
11.How useful do you find Caesarstone Master of Stone program?(Required.)
Please provide us with your name and information below in order to be eligible for the draw for the $150 gift card.
12.Would you like to be entered to win a gift card? If you choose to be entered you will be forwarded to a new page to collect contact information. None of your contact information will be connected to your answers in this survey so your responses stay anonymous.(Required.)