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Customer Satisfaction - Service
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Please enter your information below.
(Required.)
Name
Company
Email Address
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How would you rate your most recent experience with Expressway Trucks?
(Required.)
Very dissatisfying
1 star
Somewhat dissatisfying
2 stars
Neutral
3 stars
Somewhat satisfying
4 stars
Very satisfying
5 stars
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What made this experience satisfying or dissatisfying?
(Required.)
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Which location did you visit for service?
(Required.)
Waterloo
Windsor
London
Owen Sound (Addison Truck and Trailer)
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Was the service completed as expected?
(Required.)
Yes
No
IF NO: What was the issue with the service?
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Were the staff professional and knowledgeable?
(Required.)
Yes
No
IF NO: What was the issue with the staff?
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Did you schedule an appointment?
(Required.)
Yes
No
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Was the wait time acceptable?
(Required.)
Yes
No
IF NO: Can you please share some feedback about the wait time?
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What did you think of the pricing?
(Required.)
Very fair
Somewhat fair
Neutral
Somewhat unfair
Very unfair
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How likely are you to have service done with Expressway Trucks again?
(Required.)
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
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Have you heard about the following Expressway Trucks services...
(Required.)
No
Yes
N/A (already knew)
Body Shop (located in Ayr)
No
Yes
N/A (already knew)
Driveline Centre (located in Ayr)
No
Yes
N/A (already knew)
In-House Services (DPF Cleaning, Flywheel Machining, U-Bolt Bending, etc.)
No
Yes
N/A (already knew)
IF NO: Would you like more information on our Body Shop, Driveline Centre and/or In-House Services?
Yes
No
If you have any other comments, please enter them here.
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Would you like to be added to our email marketing list for promotions, updates, and more?
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Yes, I would like to be added to your marketing list
No, I would not like to be added to your marketing list
I am already on your marketing list
