Customer Satisfaction - Parts Question Title * Please enter your information below. Name Company Email Address Question Title * How would you rate your most recent experience with Expressway Trucks? Very dissatisfying Somewhat dissatisfying Neutral Somewhat satisfying Very satisfying Very dissatisfying Somewhat dissatisfying Neutral Somewhat satisfying Very satisfying Question Title * What made this experience satisfying or dissatisfying? Question Title * Which location did you purchase from? Waterloo Windsor London Owen Sound (Addison Truck and Trailer Repair) Question Title * How did you make your purchase? In store By phone Online Question Title * Did the product come as expected? Yes No Question Title * IF NO: What was the issue with the product? Question Title * Were the staff professional and knowledgeable? Yes No Question Title * IF NO: What was the issue with the staff? Question Title * Was the wait time acceptable if you were placed on hold or waiting in line to speak with a Parts Advisor? Yes No Not applicable (ordered online) Question Title * Why did you purchase your parts with Expressway Trucks? (Select all that apply) Competitive prices Location Knowledgeable staff Availability Other (please specify) Question Title * How likely are you to purchase from Expressway Trucks again? Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Question Title * If you have any other comments, please enter them here. Question Title * Would you like to be added to our email marketing list for promotions, updates, and more? Yes, I would like to be added to your marketing list No, I would not like to be added to your marketing list I am already on your marketing list Done
