Excelsia Website User Experience Survey 2023

We value your feedback! This survey is designed to report any issue and gather your thoughts on the overall effectiveness of our website. Your input will help us to identify areas for improvement. Thank you in advance for your time taken!

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* 1. How would you rate the overall look and feel of the Excelsia website? (1-5 stars)

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* 2. How often do you visit our website?

Daily

Once a week

A couple of times a month

Less than once a month

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* 3. How would you rate the following aspects of the Excelsia website?

	Very poor	Poor	Average	Good	Very good
Quality and accurate information	Quality and accurate information Very poor	Quality and accurate information Poor	Quality and accurate information Average	Quality and accurate information Good	Quality and accurate information Very good
Loading speed of images and video	Loading speed of images and video Very poor	Loading speed of images and video Poor	Loading speed of images and video Average	Loading speed of images and video Good	Loading speed of images and video Very good
Clarity and readability of the text	Clarity and readability of the text Very poor	Clarity and readability of the text Poor	Clarity and readability of the text Average	Clarity and readability of the text Good	Clarity and readability of the text Very good
Colours and images	Colours and images Very poor	Colours and images Poor	Colours and images Average	Colours and images Good	Colours and images Very good
Finding the desired information	Finding the desired information Very poor	Finding the desired information Poor	Finding the desired information Average	Finding the desired information Good	Finding the desired information Very good
Effectiveness of enquiry form	Effectiveness of enquiry form Very poor	Effectiveness of enquiry form Poor	Effectiveness of enquiry form Average	Effectiveness of enquiry form Good	Effectiveness of enquiry form Very good

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* 4. What device do you use to visit the Excelsia website?

Desktop or laptop computer

Tablet

Smartphone

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* 5. What would you like to see added to the Excelsia website?

We appreciate your time and input in completing this survey. If you would like a response from any comments that you have provided or wish to provide, please email us at info@excelsia.edu.au