Welcome to the ETSU Counseling Center Client Satisfaction Survey

The following survey is being conducted to determine the client satisfaction of the ETSU Counseling Center services. Your participation in this survey is completely voluntary. If at any time you wish to end your participation in this survey, simply exit the web browser.

The potential benefits of this survey are to provide guidance for the Counseling Center to improve its practices, policies and procedures to provide the best possible care to our Counseling Center clients. Your feedback is important to this process. 

The potential risks of this survey are minimal. While you are not required to provide any identifying information, please know that this survey is not wholly anonymous. Each individual survey contains a time/date stamp that could possibly be linked to the survey participant. However, the information contained in the survey will only be accessed by Counseling Center clerical staff managing the survey and the Clinical Director reviewing the survey. The data will be pooled and shared in summary form only to others within the ETSU community, including Counseling Center staff, Student Affairs senior management, and the President's Office.

By clicking "YES" below," you acknowledge that you have read this information and agree to participate in this survey. You are free to withdraw your participation at any time without penalty. 

If you have any questions, you may contact:

Rebecca Alexander, LMFT
Assistant Director, ETSU Counseling Center

* 1. Do you agree to the above terms? By clicking Yes, you consent that you are willing to answer the questions in the survey.