Introduction and purpose

The ESPON 2020 Cooperation Programme ( is undertaking a study on territorial and urban dimensions of digital transition in Europe. The objective of this study is to provide an overview on digital transition in cities and investigate the linkages and potential impacts for the socioeconomic development, examine best practices and new innovative ideas for further promoting the digital transition. The survey seeks to collect data on the level of digital transition of cities based on opinions and perceptions of local government authorities and organisations providing public services. Given the benefits of digitalisation for the citizens (digital services such as modernised e-government, e-health), the study can provide insights to local authorities in identifying the level of various aspects of digitalisation of public services and discuss the initiatives that would need to be taken for further promoting digital transition.
The survey is a continuation of the study that was launched last year and resulted in a policy brief Territorial and Urban Dimensions of Digital Transition of Public Services. ESPON plans to further track the progress of countries, regions and cities over time.
The results of the study will be made publically available in October 2018 and will be used as inputs for discussions during the European Week of Regions and Cities.


Queries to ESPON on the content and context of this study should be sent to Mr Martin Gauk at


This survey is intended at collecting information on the digital transition of cities. ESPON will only share the anonymized results. No personal details collected within this survey will be shared. As ESPON and its service providers collects and further processes personal data, it is subject to General Data Protection Regulation No 679/2016 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC. Processing operations are under the responsibility of the ESPON EGTC regarding the collection and processing of personal data. More information about processing of personal data in ESPON is available here. Please, do not hesitate to contact us also directly for more detailed information on confidentiality and data protection issues.